Walser Burnsville Mazda

We chose to go to Walser Mazda after a not-so-good car shopping experience at a dealer closer to home. We're SO glad we did! We called ahead and talked with Jason, but when we arrived he was busy an shopping experience at a dealer closer to home. We're SO glad we did! We called ahead and talked with Jason, but when we arrived he was busy and so were all the other sales people. The gal at the desk told the sales manager that as soon as a sales person was available to please send them our way. We began looking at the Mazda CX-9, which is what we came to purchase. In less than a few minutes, Andrew Goetzke, the sales manager, came over and greeted us and began asking us a few questions. We explained that we had had an experience that was not so pleasant at another dealership closer to home. We were honest and told him that we were ready to buy a car today and there were only two ways they could lose the sale: one, by being high pressure sales people and two, by not giving us enough for our trade-in. He took our information, we went out for a test drive and while we were doing that they drove our trade-in. When we came back Andrew went through all the information with us for our trade-in. We had done research and had come to a number that we thought was fair. They hit it straight on. We were so pleased that Andrew didn't just hand us a number, but he had data from many different sites that indicated how they came to the value of our car. We appreciated that very much. He then showed us which CX-9s were available, and was patient with us as we decided which color, navigation or no navigation, DVD or sunroof, etc. Sal V. Le then walked us through all the paperwork and extra options available. He was kind, efficient, and smiled throughout the whole process. Jason then took over, finished up a few things, put our plates on and bid us farewell. Honestly, my husband enjoys car shopping, but for me, shopping for and purchasing a vehicle ranks right up there with having a root canal. I dislike it very much. However, the experience we had at Walser Mazda has forever changed that for me. Every person we met was kind and sincere, smiley and patient. There were no high pressure sales and it truly felt like it didn't matter what we bought, they just wanted us to be happy with our purchase. Thanks for a great experience and an amazing car (which I have yet to drive because my husband loves it so much!)! We highly recommend Walser Mazda! More

Samantha was an absolute treasure to work with. She was very attentive and listened to what I was actually looking for and pointed me in the right direction. She explained all the options that were availa very attentive and listened to what I was actually looking for and pointed me in the right direction. She explained all the options that were available and the difference between them. When it actually came time to put up or shut up it was easy for me to make the decision. I would highly recommend anyone working with her when looking for a new car. More

I just purchased a new car from another dealer but wanted to give a shout out to Samantha at Walser Mazda. I talked to salesperson from about 8 different dealers while I was researching cars. Some were goo to give a shout out to Samantha at Walser Mazda. I talked to salesperson from about 8 different dealers while I was researching cars. Some were good, some were bad, but most were just average. Samantha stood out to me as by far the best salesperson that I worked with. She was friendly and knowledgeable, and followed up with me many times even after I said I had decided not to buy the Mazda 6 I looked at. The way she treated me as a potential customer was exactly the way I wanted and expected to be treated, and she was the only salesperson that fulfilled those expectations. Sorry it didn't work out to buy that Mazda, but keep up the good work! More

We had the best service at this dealership! The dealer we worked with, Samantha (not sure what her last name was) did a great job of answering all of our questions and not pressuring us too much to buy which worked with, Samantha (not sure what her last name was) did a great job of answering all of our questions and not pressuring us too much to buy which is what we appreciated the most. Usually when you go to car dealerships there is a lot of uncomfortable pressure to buy the car that you came to test drive and car shopping at Walser Mazda in Burnsville was a nice change in pace. Very happy with the vehicle and the service!! Would buy from Walser Mazda of Burnsville again and would recommend to friends and family. Thank you!! More

I had a great experience buying my 2011 Mazda6 from Walser Mazda. Taylor Phillips was very helpful during my buying process. I test drove the Mazda6 and Mazda3 during a three week time period. Taylor Walser Mazda. Taylor Phillips was very helpful during my buying process. I test drove the Mazda6 and Mazda3 during a three week time period. Taylor answered all of my questions and was friendly, courteous and respectful! More

Robert Rasmus was very caring about what I wanted and very knowledgeable about the car he was trying to sale me, he did a great job of it as well. He always had a very pleasant smile on his face. Very very knowledgeable about the car he was trying to sale me, he did a great job of it as well. He always had a very pleasant smile on his face. Very great salesperson. More

My husband and I went walser Mazda in Burnsville and had a very pleasant customer experiance there. Jason is awesome to work with! Not only was he very informative but also personable. They all were very a very pleasant customer experiance there. Jason is awesome to work with! Not only was he very informative but also personable. They all were very patiant with us as we were in a time crunch each time we came. I would definately recommend coming here!! More

It was a real pleasure working with Taylor when a recently went in to look at a used 2005 Mazda 6. I contacted the dealer via carsoup IM and when i arrived 30 mins later the car was sitting up front recently went in to look at a used 2005 Mazda 6. I contacted the dealer via carsoup IM and when i arrived 30 mins later the car was sitting up front waiting for me to test drive. Taylor was very friendly and knowledgeable about the car. The buying process was swift and relaxing, Taylor did a great job of answering all my questions. I couldn't be happier with my buying experiance at Walser. I will definatly be stopping here first next time i am in the market for a new motor. More

I really enjoyed dealing with Hilary. She is very professional and fun to talk to, making waiting for the paperwork that always goes with buying a vehicle quite tolerable. She stayed in contact wi professional and fun to talk to, making waiting for the paperwork that always goes with buying a vehicle quite tolerable. She stayed in contact with me to update me on what was happening with my vehicle. As it is a used 2008 vehicle and had to go threw their 150 point safety inspection prior to arriving at the dealership. So I would recommend going to Walser Mazda and work with Hilary Burlingame on buying your next vehicle. Jason Erickson More

We can't remember being treated as well as we were by Robert Rasmus at Walser Mazda in Burnsville during our car shopping process. His understanding, research, follow up and availablity were outstanding, Robert Rasmus at Walser Mazda in Burnsville during our car shopping process. His understanding, research, follow up and availablity were outstanding, and we absolutely appreciate everything he did. Robert helped sift through our choices and supported us through our decision making process, even though we ultimately did not purchase a Mazda. If you have any interest in a Mazda, go see Robert! More