Walser Burnsville Mazda
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,032 reviews
I have had all my routine service done by Walser Masda. They have always done top quality work. When I have had "Check Engine" light come on, I was able to get quick appointment and always received a clea They have always done top quality work. When I have had "Check Engine" light come on, I was able to get quick appointment and always received a clear description of the problem and the choices for repair. My 2001 Mazda MPV (minivan) now has over 142,000 miles on it. More
I purchased a used vehicle for approximately $13000 with about 38000mi. Several tears in the seats needed to be repaired and the interior needed to be redetailed due to uncleanliness prior to my purchasing about 38000mi. Several tears in the seats needed to be repaired and the interior needed to be redetailed due to uncleanliness prior to my purchasing it (on my recommendation). Less than a week after, power steering hydraulics needed to be fixed. I believe the problem existing at the sale, but I didn't notice it. It was a warranty problem, so it was taken care of with no cost other than time. Less than 3000 miles into owning, the brakes needed replacing (dealer cost approx. $500-600 - pads & turned rotors) and a seam on the driver seat had opened about 4inches. I was given the contact info for an upholstery repair person and a "good luck." For the brakes, I had to present my case to sales managers to consider covering the replacement. 3000/38000 miles means the brakes should have been caught during inspection. By the time they agreed to cover the brake work, I had the work completed at a shop more local to me. I asked for some sort of compensation or credit and with persistent phone calls only received a verbal credit for a future 45,000mi service (estimated by Steve at $200) at Walser in Burnsville (an inconvenient location for me). I believe I spent enough money to not have to deal with so many issues on an 04 vehicle with low miles, and they have not made it much easier for me. If the initial months of owning this vehicle and working with Walser are any indication of the future, I should sell it now and buy something else - not from Walser Burnsville. More