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Walser Burnsville Mazda

Burnsville, MN

4.8
2,033 Reviews
At our Mazda dealership near Rosemount, MN, one thing that every customer receives, regardless of what they visit us for, is a quality automotive experience. We believe in providing our guests the kind of efficient, stress-free car shopping or repair they deserve. Walser Mazda employees readily offer our guests beautiful new and used Mazda cars, professional Mazda service and parts, affordable financing and welcoming smiles. We've got the competitively priced Mazda vehicles you're looking for in our inventory. We sell it all, offering the family-friendly Mazda5 crossover SUV, the fun-to-drive Mazda6 , the sporty Mazda MX-5 Miata and everything in between. Whether you want to buy your car brand-new or pre-owned, you can trust us to get you what you desire. Our Mazda sales professionals know the cars we sell and the benefits they provide like the back of their hands, and our finance team is happy to help you establish a payment plan that fits your budget. Some of you are looking for service, not sales. Rest assured that we'll grant you what you seek. At Walser Mazda, you'll find a gifted team of Mazda service technicians with a great deal of experience in restoring cars. We can do it all, from simple tune-ups and fluid top-offs to full-blown auto body repairs. Prefer to roll up your sleeves and work on your own vehicle? No problem -- we can point out the car components you need to buy and offer you advice when it's time for you to get to work. No matter what aspect of the car-ownership experience has brought you to our doorstep, Walser Mazda is here to serve. Visit us today at 14720 Buck Hill Road in Burnsville, MN.
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14720 Buck Hill Road

Burnsville, MN

55306

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Showing 2,033 reviews

June 05, 2018

Great Experience We cam e to the lot to look at used cars and found one nicer than we had expected at a good price and made the purchase. Total process took less than More

by MMATTIS417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Grasdalen     
Jun 05, 2018 -

Walser Burnsville Mazda responded

Thanks for telling us about your experience at Walser Mazda! Enjoy your new ride!

June 05, 2018

Always Great The service is always great at Walser Mazda. I would not take my Mazda anywhere else. Great communication, very clean and a pleasent area to wait fo More

by Tolly0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who I worked with.
Jun 05, 2018 -

Walser Burnsville Mazda responded

Thank you very much for telling us about your experience! It's wonderful to hear that you enjoyed going to Walser Mazda to service your vehicle!

June 05, 2018

Purchase of used Mazda 3 This is the second Mazda that I have purchased from your dealership. My first Mazda purchase was in Oregon. Anyway, great experience. Great purchase. More

by ECLECTIC9559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Grasdalen     
Jun 05, 2018 -

Walser Burnsville Mazda responded

That's awesome, Eclectic9559! Thanks for the great review and for choosing Walser Mazda!

June 05, 2018

Routine oil change and service My only issue with Walser Service has been appointment-setting. I prefer to set appointments by phone instead of online. Sometimes an appointment se More

by SBUDD1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Halvorsen
Jun 05, 2018 -

Walser Burnsville Mazda responded

Thank you for voicing your concern about the way Walser Mazda runs their service appointments. We appreciate this feedback and will take it into consideration for current and future customers. Your feedback helps us keep up with the needs of the customer, and we will be sure to focus on this issue. We are glad that you enjoy our staff, and hope to see you again soon!

June 05, 2018

Holiday Sale I got a great new car Mazda 3, got one of the holiday lease deals, got the price I wanted, so I couldn't be happier. More

by BK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Barnes     
Jun 05, 2018 -

Walser Burnsville Mazda responded

Thanks for the 5 star review, BK! It's great to hear that you enjoyed working with Sasha to purchase your new Mazda 3- enjoy every mile in your new ride!

June 05, 2018

Satisfied My salesman was extremely patient! I’m a very fussy person and he answered every little question I had. He always doubled checked with someone else More

by RT_HAND
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Koukal
Jun 05, 2018 -

Walser Burnsville Mazda responded

Thanks for telling us about your experience working with Daniel- that no-pressure approach is an important feature of the Walser Way! Have fun in your new vehicle, Rt_Hand!

June 05, 2018

Infotainment Chad and josh went above and beyond to take care of our issue at walse Mazda Burnsville!! Would recommend this location for all sales and service!! Wh More

by mike.g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad and josh In the service department.
Jun 05, 2018 -

Walser Burnsville Mazda responded

Thanks for telling us about your experience, Mike G! We're happy to hear you enjoyed working with Chad and Josh to service your vehicle.

June 05, 2018

Nice at first. Later, not so much. First of all, my name is incorrect in nearly all records, despite my telling countless service reps about the error. I was approved for a loan at a More

by JAKEDUAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Meyhoefer    
Jun 22, 2018 -

Walser Burnsville Mazda responded

Thank you for reaching out to us. We would like to sincerely apologize for the confusion regarding your recent visit with us. We do appreciate you taking the time to speak with our General Manager on the phone this week. Customer care and satisfaction are very important to us and we will use this feedback to better our processes in the future. Thank you.

June 05, 2018

Great Service - Good People Your people were very professional and delivered exactly as promised, and even a few minutes early. The service writer even volunteered to go for a ri More

by DOUGLASCKENNEDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I never got a name - sorry!
Jun 06, 2018 -

Walser Burnsville Mazda responded

That's awesome, Douglas! Thanks for the 5 star review and for choosing Walser Mazda!

June 05, 2018

Very friendly and fast I had a great experience with this place I was surprised. My first time buying a car and being at a dealer ship. I’ve heard a lot of bad experiences f More

by ANDRESSOLIS1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex.
Jun 06, 2018 -

Walser Burnsville Mazda responded

We are so glad to hear you had a great first time buying experience. We hope that you come back in the future for all buying and servicing needs. However, we are so sorry to hear that you were not completely satisfied with the cleanliness of the car and the actions of our employee. We want to make this right, and encourage you to come back to our store for a complimentary carwash and to get rid of the remaining residue. If you have any other concerns please feel free to contact the Mazda General Manager (Brycen Eberwein, 218-779-4290).

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