Walser Burnsville Mazda

Friendly Service David was friendly and kept me updated on my service while I waited. He also offered options of places I could go for lunch while my car was in servic David was friendly and kept me updated on my service while I waited. He also offered options of places I could go for lunch while my car was in service. He checked into my added vehicle concerns and took the time to chat with me about them. More

Oddest car buying experience I've ever had I was prepared to buy a new car. Test drove a Mazda 3; liked it. When it came time to choose one, sign everything I was told the one I wanted was no I was prepared to buy a new car. Test drove a Mazda 3; liked it. When it came time to choose one, sign everything I was told the one I wanted was not on the lit. It was "here", they just didn't know where the car had been dropped and couldn't find it. So I signed everything, bought a new car that wasn't there. They said they'd call when they located it. I was called after about 4 days; the car I bought hadn't been found but another just like it had been delivered. I would need to come re-sign all the paperwork because of the different VIN number. So I did, drove away in my new car. Then got another call 2 days later; the bank issuing the loan had changed their contract/paperwork and would I mind coming back in to sign again? Really? I came in again, completed everything. Loved everything about my new car but the rims; went out and purchased new rims within a week of having the car. They gave me a free oil change for my trouble; would have been more meaningful if they'd have cut me a deal on different rims. More

Friendly, efficient service staff. I'm very happy with Burnsville Walser Mazda for purchasing my car and service. Location is easy to reach. Love the popcorn in the lounge. I'm very happy with Burnsville Walser Mazda for purchasing my car and service. Location is easy to reach. Love the popcorn in the lounge. More

Feels like family It took 7 months for me to reach the first 5,000 miles in my CX-5. When I drove in for an oil change and tire rotation, Josh remembered my name. He a It took 7 months for me to reach the first 5,000 miles in my CX-5. When I drove in for an oil change and tire rotation, Josh remembered my name. He asked if I had any other concerns and helped me with those. He kept me updated on what step my car was at (technician was just finishing up, they are putting it through the car wash). I asked and Josh explained how they rotate the tires. He also explained what else they did (check all fluids, safety checks) and how the car looks (good tread on tires, fluids look good, etc). Overall, I had a great experience and I recommend Walser Mazda. More

Better than expected For a first time car buyer, I was expecting the worse, they made it as simple as possible. I didn’t feel pressured into buying, and wasn’t planning on For a first time car buyer, I was expecting the worse, they made it as simple as possible. I didn’t feel pressured into buying, and wasn’t planning on it. Positive reinforcement. More

Great service We wanted to be in and out. We made it clear that we didn’t want a long Schleiss but that we had done the research and wanted the best price and the b We wanted to be in and out. We made it clear that we didn’t want a long Schleiss but that we had done the research and wanted the best price and the best car in that price. Jake was helpful in making the process pain free. Seemed to know what he was talking about, which is always impressive. We definitely left feeling great about Walser Mazda! Would recommend to others. More

New car experience Eric was very helpful in my search for a new vehicle after a car accident. He was very patient with my many questions and gave me the time I needed to Eric was very helpful in my search for a new vehicle after a car accident. He was very patient with my many questions and gave me the time I needed to make the decision to buy a 2018 Mazda CX-5. I have no regrets about my decision to purchase this vehicle! More

Experienced, Friendly and Knowledgeable Had recall work done and was able to get an appointment quickly. Was grateful that Mazda provided me with a free loaner car. David and the staff wer Had recall work done and was able to get an appointment quickly. Was grateful that Mazda provided me with a free loaner car. David and the staff were very friendly and knowledgeable. Overall just a really good experience when working with Mazda whether be sales or service. More

First time buyer and will be back I had such a great experience with Walsher, I didn’t feel pressured to buy anything I didn’t want or need. The guy that helped me and my mother was ve I had such a great experience with Walsher, I didn’t feel pressured to buy anything I didn’t want or need. The guy that helped me and my mother was very kind and patient. More

Great service, great vehicles! I was leasing and needed to get out of it due to going way over in mileage. I contacted Alex (my friend who also works at Madza) & he helped me get a I was leasing and needed to get out of it due to going way over in mileage. I contacted Alex (my friend who also works at Madza) & he helped me get a new car all in one day. He did everything and all I had to do was come sign the paper work and leave with my new car. More