Walser Burnsville Mazda

Great punctual service They are very trustworthy and don't sell you on something just to make a sale. The times they give you for service are spot on or early, even when ve They are very trustworthy and don't sell you on something just to make a sale. The times they give you for service are spot on or early, even when very busy. And they wash your car for you after. The waiting room is comfortable. More

Excellent Service I showed up early to drop off my vehicle and was greeted nicely. They walked me through next steps and asked me what I would like to do. They listened I showed up early to drop off my vehicle and was greeted nicely. They walked me through next steps and asked me what I would like to do. They listened to me and resolved my issue in a timely manner. Great service and professional conduct!! More

Average My sales person was a bit pushy on financing, even though I told him that I was pre-approved from my own bank. They did not disclose that a speaker wa My sales person was a bit pushy on financing, even though I told him that I was pre-approved from my own bank. They did not disclose that a speaker was blown, partially my fault too for not checking, but unexpected for a 2015. Seemed about the same as any other dealer I’ve been to. More

Good Service Experience I had to get my car serviced and didn’t have a lot of time. The whole experience from calling for appt, arriving,notice when car was ready to picking I had to get my car serviced and didn’t have a lot of time. The whole experience from calling for appt, arriving,notice when car was ready to picking up was awesome and costs provided were accurate. I would recommend to anyone to use Walser Service. FYI the car was washed and next serviced planned without asking, Thanks. More

Superior Customer Service I have conducted business with many different dealerships for service on vehicles in the past. There are many out there to choose from however, Walse I have conducted business with many different dealerships for service on vehicles in the past. There are many out there to choose from however, Walser Mazda is the only one I have found with Superior Customer Service. The entire process from start to finish has the customers best interest in mind. Something a lot of other companies have lost along the way. Highly recommend trusting Walser Mazda with your future service needs. More

Very thorough Chad did a great job ensuring that my concerns were addressed. I appreciated the effort from him and the service team. He went the extra mile and dro Chad did a great job ensuring that my concerns were addressed. I appreciated the effort from him and the service team. He went the extra mile and drove the car with me to ensure that there were no issues. More

Two Hour Oil Change I had an oil change appointment at 12pm last Saturday. I arrived at 11:30am and asked if they would be able to get in me early or if I should come bac I had an oil change appointment at 12pm last Saturday. I arrived at 11:30am and asked if they would be able to get in me early or if I should come back at my appointment time. They said it was no problem, they can get me in and it would take up to an hour. It was approaching 1pm (an hour and a half later), so I finally go in and ask what's going on and am told that they know I'm expecting it to be done at 1pm and it should only be a few minutes late. I politely informed that I was actually told it'd be done by 12:30pm and their response was that it's busy today and 1pm is what they had written down so it's not their fault. Well a few minutes turned into 30 minutes and I didn't get my car back until 1:30pm. So it took 2 hours for a fifteen minute process. Will not be going back for oil changes. More

Great experience I’m very happy with the service and experience I had with chad at Walser Mazda. I greatly appreciated that he took the time to explain the work on my I’m very happy with the service and experience I had with chad at Walser Mazda. I greatly appreciated that he took the time to explain the work on my vehicle, and he was easy to work with and to get ahold of. Thank you Chad! More

Excellent servy Had a headlight replaced this time but have always received service that has exceeded my expectations! Great people at the BURNSVILLE Mazda location! Had a headlight replaced this time but have always received service that has exceeded my expectations! Great people at the BURNSVILLE Mazda location! Always wonderful More

Another fantastic service experience Great service, friendly staff - will always bring my Mazdas for service to this location. Mike and Chad were helping me this time and were very accomm Great service, friendly staff - will always bring my Mazdas for service to this location. Mike and Chad were helping me this time and were very accommodating and delightful to work with! More