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Walser Buick GMC Roseville
Roseville, MN
762 Reviews
We are committed to providing the best dealership experience possible. Buying or leasing a new or used vehicle should be an enjoyable experience. Our hassle-free approach to customer service takes the stress out of the process. At Roseville Buick GMC you can count on excellent treatment and outstanding prices every time you visit. From our attentive sales staff to our professional service center, we strive to set a new standard in customer satisfaction.
At Roseville Buick GMC, we offer a variety of new and used Buick and GMC vehicles. Every used car, truck and SUV is put through a comprehensive inspection by a certified technician so that you can drive with confidence knowing you are in a high-quality vehicle that you got at a great value. With our GM-certified service and parts team expertly handling all of your service needs, you can rest assured that your vehicle is in great hands for all repairs and maintenance. Experience for yourself what sets us apart from other dealerships and visit Roseville Buick GMC today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 762 reviews
August 03, 2010
Our experience with Walser was very professional and helpful. They have followed up with seeing how we enjoy our car and have been helpful with any questions we may have had. Any service we have receive helpful. They have followed up with seeing how we enjoy our car and have been helpful with any questions we may have had. Any service we have received on our car has been top notch.We have bought cars in the past with Walser and have been pleased with their care of our vehicles and how friendly and professionally they have treated us. More
by farns002
Employees Worked With
Jeff Patton
March 02, 2010
This Walser service dept. is inexperienced & arrogant.I went through 9+ months of living hell trying to resolve a sudden aceleration issue on a brand new GMC truck."Dont worry your brakes are stronger than went through 9+ months of living hell trying to resolve a sudden aceleration issue on a brand new GMC truck."Dont worry your brakes are stronger than your engine" is not a solution! I didnt let up, I was scared, the truck had 4,000 miles on it & "surged" I couldnt fix it myself or I would have voided my warranty, not an option at 4,000 miles. The Walser service dept would just as soon get rid of you, make you "go away" by frustrating you, I didnt let up, I couldnt, this was a safty issue not a broken knob in the interior. I have never felt so powerless & wronged in my life. The utter lack of empathy & humanness was appalling & so very wrong. I dont want this to come across as a disgruntled customer bashing a business, I am just as quick to write a positive testimonial. The Walser service dept & dealership as a whole is only concerned with the sale,you are a number not a customer & "service" doesnt exist in the service dept. I was reasonable throughout the process,they ended up making me out to be the "problem" & to this day continue to deny me service,ignoring a problem doesnt make it go away! Take it to another dealership you say, tried, they dont want to deal with another dealerships problem,I dont blame them, this leaves you the consumer left powerless & basically without a warranty. Hind sight is 20/20, my intention is to help my fellow consumer avoid the living hell I went through, you've been fore warned, please avoid the Walser dealerships at all cost. Thank you for listening, good luck! More
by gmc08
Employees Worked With
Aaron ellefson
