Walser Buick GMC Roseville

Fair and honest. Always helpful and explain problems before doing the work. They let me know prices ahead when can. Good with emergency service. Always helpful and explain problems before doing the work. They let me know prices ahead when can. Good with emergency service. More

Was great and did a great job. Only issue is getting ahold of someone in service Only issue is getting ahold of someone in service More

Rodd Walton was my salesman this past Monday. I drove down from superior, Wisconsin, called him halfway to roseville and told him I was looking to trade my tacoma in for a new 25 sierra elevation I drove down from superior, Wisconsin, called him halfway to roseville and told him I was looking to trade my tacoma in for a new 25 sierra elevation. From the phone call to finalizing the sale he was attentive to my questions and concerns. My twin brother was with me and we both watched Rodd work through 3 car sales while working with us(it was definetaly a busy day) and I still felt he listened to everything. Youre sales manager as well, she was another amazing asset to my purchase and I felt comfortable and not pushed into a sale. My twin brother WILL be in your roseville location to trade in his 18 silverado and will definetaly be requesting Rodd. As a service manager in a massive corporate auto shop, rodd will definetaly excel with your dealership for years to come (do what you can in your power to retain him) More

Multiple reasons: 1. Taylor told me it would be $100 deductible for each item I needed to get fixed. I confirmed with warranty there was no deductible. Taylor did not f Taylor told me it would be $100 deductible for each item I needed to get fixed. I confirmed with warranty there was no deductible. Taylor did not follow up on status of my car, I had to keep calling others to help me. My car wasn’t ready on time and took much longer and Taylor did not put in the tire sensor replacement like I asked. There was no rental car available and the guy I handed my own rental car receipt to submit didn’t know what to do with it. I’m hoping it was submitted to the Walser autoguard warranty. the entire experience was a hassle, confusing, and inconvenient. More

Matthew provided great service repairing my car quickly and went beyond my expectations. He was able to use my warranty and cost was free. Very nice. Thank you. and went beyond my expectations. He was able to use my warranty and cost was free. Very nice. Thank you. More

Wonderful, patience, checked my Buick just as I ask. Gave me No Worries. Thank you Walser. Gave me No Worries. Thank you Walser. More

The vehicle check in and service itself was good . Unfortunately it took two hours to do an oil change with a tire rotation with appointment . That is the first time that has happened at least for me Unfortunately it took two hours to do an oil change with a tire rotation with appointment . That is the first time that has happened at least for me in this dealership and it was not busy . More

The dealership has treated me with respect and friendliness since I purchased my 2020 Encore. I have never been disappointed in any of my service appointments friendliness since I purchased my 2020 Encore. I have never been disappointed in any of my service appointments More

Problem fixed, decent turn around time. Need more rental options. Matthew was in contact during repair and updated regularly Need more rental options. Matthew was in contact during repair and updated regularly More

Great dealership friendly people and they keep you posted about where your vehicle is at and the cost about where your vehicle is at and the cost More