Walser Buick GMC Roseville

I was on the car lot at Walsar Buick GMC in Roseville, MN in mid August looking at a 2011 Buick Regal when Jordon Myers offered to let me take a test drive. I was only just considering buying a new car, but in mid August looking at a 2011 Buick Regal when Jordon Myers offered to let me take a test drive. I was only just considering buying a new car, but meeting Jordon and driving the car made me realize that this was "the car for me". I had done some previous pricing at other dealerships, both metro and out-state, and I know I got the best deal. Although Walser didn't have the exact car I wanted, Jordon was able to locate a vechicle on Friday. He himself detailed it and had it ready for me the next day. I was very impressed by Jordon's salesmanship and follow-up after the purchase. I highly recommend Walser and Jordon if you are considering buying a GMC vechicle. More

Ken Dahl was great to work with. He was courteous and helpful Ken did not try to push a new car on me when I said I was looking for a used car. He asked for my priorities in a car and found several opt helpful Ken did not try to push a new car on me when I said I was looking for a used car. He asked for my priorities in a car and found several options. Ken described the qualities of the cars I looked at what and advantages one car might have over another. Jeremy and Stephen were helpful in getting closing documents together. This was a good car-buying experience. -- Michelle More

Jordan was incredibly easy to work with. I found the vehicle online. His response was quick, but not pushy. He had the vehicle waiting for us to view and drive. His answers to some pointed questions wer vehicle online. His response was quick, but not pushy. He had the vehicle waiting for us to view and drive. His answers to some pointed questions were truthful. I would rate the experience as excellent, way better than I would have thought. More

They told me about the Walser way and challenged me to find a better deal out there for the vehicle I wanted. The experience was positive. I didn't feel pressured and felt like Nick was truly working to g find a better deal out there for the vehicle I wanted. The experience was positive. I didn't feel pressured and felt like Nick was truly working to get me the best deal. More

I was very pleased with our experiance. Very friendly, and took the time to explain features to me. Also, they worked to get the best deal for my trade in. and took the time to explain features to me. Also, they worked to get the best deal for my trade in. More

The shopping for and purchasing of a new vehicle is usually a dreaded task. Not anymore. This experience at Walser-Roseville was truly a pleasant and enjoyable one. In all honesty, this was the easie usually a dreaded task. Not anymore. This experience at Walser-Roseville was truly a pleasant and enjoyable one. In all honesty, this was the easiest new car transaction I have ever had. The professionalism, courtesy and experience of the entire staff made all the difference! Thanks again More

Service was excellent. Andrei was really friendly and professional, showed me around the dealership and referred me to Jerry(service adviser). They took care of my service needs in a timely fashion. I lo professional, showed me around the dealership and referred me to Jerry(service adviser). They took care of my service needs in a timely fashion. I loved the way they treated me and will definitely be back for service in the future. Would like to recommend the dealership to everyone. Good job guys! Keep it up with the excellent customer service. More

Alex is awesome to work with he had an answer for every one of my questions. He is patient,knowledgeable over the years i've bought a few used cars from dealers. My husband I are both disabled and we did n one of my questions. He is patient,knowledgeable over the years i've bought a few used cars from dealers. My husband I are both disabled and we did not have to run a bit Alex did all the running for us which was appreciated. But Alex and Walser are by far the best experience i've ever had. I had to call back with a question my call was not avoided I had the answer I required in less than an hour. So even after you buy they still follow thru great customer service wish all dealers n could take lessons from Alex Marshall and Walser. Thankyou Alex again for a great experience. More

Matthew Kowalski and Jordan were great to work with at the Walser in Roseville. They helped me go on numerous test drives before settling on a vehicle . . . which I then returned the next day. True to t the Walser in Roseville. They helped me go on numerous test drives before settling on a vehicle . . . which I then returned the next day. True to their promise of No Questions Asked, the return process was painless and I purchased a different vehicle of theirs. One thing I hope management would take a look at is possibly adding a second person on each shift that can handle the financing and paperwork, as my wait to sign was very long. More

I would just like to Thank Ken Nahl for taking such good care of me, Before,During, AND After my car buying experience. I had pretty much done all my homework ahead of time, so Kenny and I were able to get care of me, Before,During, AND After my car buying experience. I had pretty much done all my homework ahead of time, so Kenny and I were able to get to the meat and potatoes. Ken is personable, down to earth type of guy - NOT like a lot of the salespeople I have dealt with. What I really liked, is that he listened, and acted on what I had to say. Even a couple months after the sale, I have questions, I drop him an email, and he returns it promptly with the answer to my question. All in all, it was a pleasant experience, am nd they will have my future business as well. Howie Renn More