Walser Buick GMC Roseville

Easy to work with except scheduling service appt by phone without a human. Once there, staff is friendly & helpful. without a human. Once there, staff is friendly & helpful. More

My visit was very professional and pleasant. The work was performed in a timely manner. The work was performed in a timely manner. More

We bought a Yukon here about 1 month ago. Our experience at the dealership was great, but after purchasing our 2024 Yukon, that same day we drove it home we noticed a squeak. We reached out t Our experience at the dealership was great, but after purchasing our 2024 Yukon, that same day we drove it home we noticed a squeak. We reached out to the dealer immediately and sent a video of the sound. We live a couple hours away so bringing it right back to the dealership wasn’t an option. Unfortunately they did not offer to remediate the issue which was a dry belt needing to be replaced. They said since it wasn’t powertrain they would not cover. I used a local gmc certified dealer to fix it but I was required to foot the $500 bill even though the squeak was present the same day we purchased the vehicle. Had we stepped outside of the car while it was running it would’ve been obvious after the test drive. Most others we spoke to (including the local dealership) expected Walser would cover the expense even out of goodwill. I’ve lost some respect and trust and may not go back when it’s time to upgrade. Please keep that in mind for anyone who’s traveling to Walser (which they told me is common due to large inventory availability). More

Appreciated car wash, friendly staff, clean facility, quick. The auto techs were great, helpful and cheerful quick. The auto techs were great, helpful and cheerful More

I have been going to this General Motors dealership for about 5 decades although the ownership has changed a few times. I was a bit pushy with the last salesman but he finally got a deal put together for m about 5 decades although the ownership has changed a few times. I was a bit pushy with the last salesman but he finally got a deal put together for me as I left them with a 2009 Buick in exchange for a 2026 Buick. And they have taken care of my wife's 2014 Terrain since it replaced a 1997 Chevy Blazer. The waiting room always has good coffee and is comfortable if I ever have to wait for service. Or, on a few occasions they have given me a ride back to my home if service was going to take more than an hour. Now I am just waiting to get some more miles on my new car so that I can go back again. Cheers, spring is coming! More

I did not have a good experience I was not happy with the service contacting corporate made no difference still haven’t received a return call about a serious incident with employee service contacting corporate made no difference still haven’t received a return call about a serious incident with employee More

Frankly, I only bought the car because of my sales guy. He put in the efforts to make the sale and whoever was the manager he spoke to on my behalf left a bad taste in my mouth. My next car will be boug He put in the efforts to make the sale and whoever was the manager he spoke to on my behalf left a bad taste in my mouth. My next car will be bought somewhere else and I haven’t recommended this dealership to anyone since buying my car. I’ll try Luther next time, at least when I bought my last car from them, they made me feel that they wanted my actual business and not just a sale and to go away. Be better. More

Awesome! Nick Haley our sales person, was wonderful to work with. He made the whole process go smoothly and was there for me when I needed some additional tra Nick Haley our sales person, was wonderful to work with. He made the whole process go smoothly and was there for me when I needed some additional training on all of the new features on our truck. More

Awesome! I have always had great experience with Walser. I Never feel like I’m being scammed and I trust them I have always had great experience with Walser. I Never feel like I’m being scammed and I trust them More

Pleasant do deal with and work done in timely manner. Waiting area was very comfortable. Waiting area was very comfortable. More