Walser Buick GMC Bloomington - Service Center

I booked an appointment in person and got in the next day. The service team was great about keeping me up-to-date day. The service team was great about keeping me up-to-date More

Great honest people dat do a wonderful job dat I trust and would recommend anyone and would recommend anyone More

Was able to schedule appointment easily. Lyft service was very convenient. Would highly recommend to othere Lyft service was very convenient. Would highly recommend to othere More

The recall service was done in perfect efficiency. Thanks from the moment I drove in til I left. Thanks from the moment I drove in til I left. More

It took 2 months to replace engine and then they never fixed my engine light fixed my engine light More

Came in to have our 2021 Acadia Moon Roof repaired-as it would not close. When we came to pick it up-6+ hours later, we was charged over $300-as they said this was not covered under their bumper-to-bumper would not close. When we came to pick it up-6+ hours later, we was charged over $300-as they said this was not covered under their bumper-to-bumper warranty. Paid the bill-then went to our vehicle-and opened the Moon roof-then tried to close it-and it would not close !! SAME exact problem I had brought it in for-and for which I had paid. So clearly nothing was done. They had the technician come out-and he tinkered with it-while we sat in the vehicle-for about 15 minutes-saying it was just out of alignment...and it was then finally fixed. I called the next day to talk to the Service Mgr. to file my complaint...and he said he would look into it-and call me back. Needless to say I never heard back from him. I even called a second time a week later-got his voice mail, and again I never heard back from anyone. Extremely poor customer service, and will not go back there again. More

Good customer service despite the fact that the parts were on back order for over a week were on back order for over a week More

All the workers were excellent and the building and environment was excellent. Keep up the outstanding work! Thank You! environment was excellent. Keep up the outstanding work! Thank You! More

Friendly, Timely, thorough and clear explanation of work done and results there of. Done, Done! done and results there of. Done, Done! More

We have used this dealership for 30 yrs. We have enjoyed our cars-but more importantly our relationships with sales people and managers. Its where we want to do business. We have enjoyed our cars-but more importantly our relationships with sales people and managers. Its where we want to do business. More