Walser Buick GMC Bloomington - Service Center

I am not happy with GMC in general. Bought a used Yukon with 50k miles on it a couple months ago. Have put 3k miles on the vehicle and started making a noise when i turn. Brought it to Bought a used Yukon with 50k miles on it a couple months ago. Have put 3k miles on the vehicle and started making a noise when i turn. Brought it to the dealership to have it looked at. Was told this is a known issue with a bulletin but is considered regular maintenance even though the fix is replacing some sort of lbe not 1x but 4x. This car is not only under original warranty but I purchased an extended warranty. I called and submitted a case with Gm corporate and they have not followed through with what they told me they would do as well as when I reread the service bulletin this should be covered under powertrain warranty. This issue is not fixed and Gm is not taking responsibility for a known manufacturing issue. More

Excellent service. My car was also very clean when I picked it up. Great work! My car was also very clean when I picked it up. Great work! More

Staff was great and my car was done quicker than expected! Thanks for making the experience worth it and I would come back again anytime! Drinks and water and popcorn make it better! expected! Thanks for making the experience worth it and I would come back again anytime! Drinks and water and popcorn make it better! More

They are courteous and helpful. They took care of my issues promptly and got me a Lyft home and back so I didn't have to wait around at the dealership while they worked on my car. They took care of my issues promptly and got me a Lyft home and back so I didn't have to wait around at the dealership while they worked on my car. More

Great service that I couldn’t get elsewhere. They took care of my truck with great customer experience They took care of my truck with great customer experience More

Excellent, good job and profficional. Time consuming . I would recommend to others to get their service done there. Time consuming . I would recommend to others to get their service done there. More

Slow service and my car was blocked in by a pickup so I couldn’t even get in my car when the work was completed. The drivers door could only open 5 inches. couldn’t even get in my car when the work was completed. The drivers door could only open 5 inches. More

Easy to get an appt. Waiting area clean. Service explained to me. I did wait longer than I thought. Waiting area clean. Service explained to me. I did wait longer than I thought. More

It was easy to schedule, nice people, and nice area to wait. Wait time was reasonable. wait. Wait time was reasonable. More

The dealership is clean, has a very nice waiting area, and friendly service. The do a great job and friendly service. The do a great job More