Walser Buick GMC Bloomington - Service Center

Easy to make appointment either via GMC app or phone system. The availability of weekend appointments is awesome. system. The availability of weekend appointments is awesome. More

Responsive, pleasant, helpful Was a good experience except that after we purchased the car, we found an inside door handle broken and not sure how that passed your inspection process. except that after we purchased the car, we found an inside door handle broken and not sure how that passed your inspection process. More

Horrible My car has been there for two weeks and they have no parts. This is the most horrible experience ever and they have no car so I have to spend $300 to rent rent a car I should've went to another have no parts. This is the most horrible experience ever and they have no car so I have to spend $300 to rent rent a car I should've went to another dealer who has cars they give you. More

The shop manager didn't care that I had brought my car in six months prior to have them check out my brakes. They said everything was brand new and six months later I need a $900 brake job. I brought it in f six months prior to have them check out my brakes. They said everything was brand new and six months later I need a $900 brake job. I brought it in for the same problem the shaking and all of that and I probably could've saved the rotors if they would've done their job I will never go back to this dealer ever again, but Shannan was great More

Lost my key (fob) while out of town. ......Needed a new one to get home after a 6 week road trip......Alex made it happen and I got home, just 6 hours later than anticipated.... ......Needed a new one to get home after a 6 week road trip......Alex made it happen and I got home, just 6 hours later than anticipated.... More

Good experience. He listened to my concerns and had them fixed One issue needed follow up and he took care of it He listened to my concerns and had them fixed One issue needed follow up and he took care of it More

Great service and communication! Always helpful and friendly!!! Highly recommended team both service and sales Always helpful and friendly!!! Highly recommended team both service and sales More

Never have loaners. Tech didn’t fix vehicle by promised time. Not a great experience overall Tech didn’t fix vehicle by promised time. Not a great experience overall More

He was very knowledgeable and friendly. Made my car buying experience painless and excellent He was very personable! Made my car buying experience painless and excellent He was very personable! More

Appointment scheduled ahead of time and loaner car was supposed to be available. Not available, part not stock and I have to drive my car with the malfunction light on supposed to be available. Not available, part not stock and I have to drive my car with the malfunction light on More