Walser Buick GMC Bloomington - Service Center

Great service with courteous personnel. All work was explained to me so I could understand what was need and what was done. All work was explained to me so I could understand what was need and what was done. More

I needed a new key FOB for my Yukon, after the overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department did overinflated cost of the FOB and service, Walter charged me for "service fees" which cover the fluids, car wash, etc., but the service department didn't provide any of that service on my vehicle. While the key works (as expected), I shouldn't have to pay $500 (plus $35 in service fees) for a new key for my vehicle. I did share my feedback with the service advisor upon completion of my service and mentioned that it felt like tipping for carryout service. More

4 times in shop to fix am signal on radio Couldn’t fix, even asking GM all 4times Even put in anew radio! even asking GM all 4times Even put in anew radio! More

They will find anyway to charge you more money. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. They have diagnosed my car incorrectly with a 4,000 repair. The list goes on. More

I emailed asking for help. They responded quickly and said someone would be in contact with me. No one ever did. They responded quickly and said someone would be in contact with me. No one ever did. More

I was in and out in less than an hour. I'll be back when my oil needs changing again. I'll be back when my oil needs changing again. More

Poor customer service, slow to respond and gave me the run around on everything. Will never shop their again run around on everything. Will never shop their again More

They couldn't fix it all in one visit and created more problems with the work that they did. problems with the work that they did. More

Didn't reset my oil light so still showing a change needed. I left with a checklist that everything was good & the next day I received a warning light that my brake pads were low. needed. I left with a checklist that everything was good & the next day I received a warning light that my brake pads were low. More

Had my vehicle done fast, only downside was I thought they would have washed my vehicle they would have washed my vehicle More