Walser Buick GMC Bloomington - Service Center

Morgan was my coordinator. Sighed kept me informed and answered all my questions. Great experience. Sighed kept me informed and answered all my questions. Great experience. More

Super excellent service from Shannan. Went out of her way to help me out and kept very open clear communication. Went out of her way to help me out and kept very open clear communication. More

When they told me the problem with my seat I did not really understand and the gentleman that I talked to the next day said to the best of his understanding this was the problem. It is difficult to unde really understand and the gentleman that I talked to the next day said to the best of his understanding this was the problem. It is difficult to understand what the problem was exactly More

Easy to book appointment online. Happy to say it was ready when promised. I'm glad they are close by. Happy to say it was ready when promised. I'm glad they are close by. More

Pleasant, very helpful and caring; always on time. Keep you well informed. Appear to keep you informed. Friendly and respectful Keep you well informed. Appear to keep you informed. Friendly and respectful More

Always thorough inspection and service. Staff is courteous. I recommend Walser Buick . I will continue to go there. . Staff is courteous. I recommend Walser Buick . I will continue to go there. . More

Excellent service and advice provided regarding future services for our Acadia Denali. Highly recommend services! services for our Acadia Denali. Highly recommend services! More

I am not happy with GMC in general. Bought a used Yukon with 50k miles on it a couple months ago. Have put 3k miles on the vehicle and started making a noise when i turn. Brought it to Bought a used Yukon with 50k miles on it a couple months ago. Have put 3k miles on the vehicle and started making a noise when i turn. Brought it to the dealership to have it looked at. Was told this is a known issue with a bulletin but is considered regular maintenance even though the fix is replacing some sort of lbe not 1x but 4x. This car is not only under original warranty but I purchased an extended warranty. I called and submitted a case with Gm corporate and they have not followed through with what they told me they would do as well as when I reread the service bulletin this should be covered under powertrain warranty. This issue is not fixed and Gm is not taking responsibility for a known manufacturing issue. More

Good communication and proactive work to expedite the sales process. The only negative was the service department took a half hour to find my truck when I picked it up after the bed cover was installed. sales process. The only negative was the service department took a half hour to find my truck when I picked it up after the bed cover was installed. More

The service support and communication from the team was top notch. Only concern was my car was out of my possession for 12 full days. While I know warranty support and approval take time, it would have be top notch. Only concern was my car was out of my possession for 12 full days. While I know warranty support and approval take time, it would have been great if the warranty approval came quicker. Once approved though, the queue was long and I tried being accommodating. More