Walser Buick GMC Bloomington - Service Center

Morgan was great and very pleasant to work with thanks thanks will use again. Thanks thanks will use again. Thanks More

Very good is wonderful the service is on time Was great and fast the ate dent is very friendly and fast the ate dent is very friendly More

Quick service, price was good and the staff was very friendly would definitely recommend this shop friendly would definitely recommend this shop More

My service manager I worked with was fantastic. He communicated clearly and frequently and worked with our warranty to resolve the issue. Well done. He communicated clearly and frequently and worked with our warranty to resolve the issue. Well done. More

Morgan my service advisor was very professional and experienced. Even though I had to come back 4 times, she was very empathic and understanding the situation it put me in. Normally I would be frustrat experienced. Even though I had to come back 4 times, she was very empathic and understanding the situation it put me in. Normally I would be frustrated, but I felt confident in the process because of Morgan and the additional service members every time I showed up. They treated me with the most upmost respect. More

Awesome experience. I would recommend Walser to any looking for an easy hassle free car buying experience I would recommend Walser to any looking for an easy hassle free car buying experience More

Good work with clear communications throughout the process. Too bad they couldn't entirely meet my needs. process. Too bad they couldn't entirely meet my needs. More

This place was a joy to shop vehicles. Reid was was outstanding. Like shopping with your brother. Melisa took care of all the shop issues that were needed. It just was a pleasant place to Reid was was outstanding. Like shopping with your brother. Melisa took care of all the shop issues that were needed. It just was a pleasant place to shop for a truck. More

I am happy with my service advisor, however the service manager has yet to respond to my message left two weeks ago. One month into my new GMC truck, I had a sidewall blow out on the freeway. I was told t manager has yet to respond to my message left two weeks ago. One month into my new GMC truck, I had a sidewall blow out on the freeway. I was told the tire would be sent to GM for inspection and decide whether or not I would be reimbursed $300 for the tire due to manufacturer defect. After reviewing the service report I noticed the tech predetermined the blown tire was due to a road hazard, so much for advocating in an unbiased way with GM of Goodyear! To make things even better, my new tire was only inflated to half the recommended PSI and half that of the other three tires. I’ve been a Walser customer for over 20 years and purchased at least 12 vehicles for my family, this poor experience is a first, but has left a lasting impression. How do you make it right? I’ve held off on contacting GM in hopes that I hear something back. Morgan Toller provided excellent service, my rating is not based on her performance. My invoice stated I should reach out to Alex Shoeberg if I was not completely satisfied. A message back would have been appreciated. More

This dealership does not follow their own standard procedures and they lied to me multiple times. I couldn't trust any of the employees since I could tell they were continuously lying to my face. I wi procedures and they lied to me multiple times. I couldn't trust any of the employees since I could tell they were continuously lying to my face. I will never go back to this dealership ever again and recommend you stay as far away from this shady business as possible. Trust me, it's worth looking in any other direction for help than here More