Walser Buick GMC Bloomington - Service Center

I kind of disappointed,well always I change my Engine oil They keep changing my expensive Valve cups with aftermarket GMC logo with a cheap plastic cups. After three times happe, I tell the sales person to c They keep changing my expensive Valve cups with aftermarket GMC logo with a cheap plastic cups. After three times happe, I tell the sales person to contact me or I need those GMC cup back. she said she’s going to talk the manager and as soon as possible will contact you, never happened. More

I was able to get my Yukon in for a problem that has been occurring but after a week and attempts to locate the source of the problem using multiple service people the problem still is happening. I don’t kno occurring but after a week and attempts to locate the source of the problem using multiple service people the problem still is happening. I don’t know if it’s this dealer service center or a defect in my expensive vehicle that is only 2 years old. It’s really disappointing and I don’t know what to do and am worried it will lead to a dangerous situation while driving. More

Kept up communication even when dealing with the insurance company. Job was held up due to insurance and part's availability, but the dealer did well once the part's arrived insurance company. Job was held up due to insurance and part's availability, but the dealer did well once the part's arrived More

You arr. Hard to get to and to far away bit you FP Microsoft work Hard to get to and to far away bit you FP Microsoft work More

Easy to schedule, Chuck was helpful and tech who came to tLk to me was great as well. tLk to me was great as well. More

I felt like there was no communication. My questions weren’t answered and I left there confused. My questions weren’t answered and I left there confused. More

Staff was very friendly, welcoming and knowledgeable. Extremely clean and efficient. They knew exactly why I was there and who I was when I drove in. They text you a video of what they looked at when Extremely clean and efficient. They knew exactly why I was there and who I was when I drove in. They text you a video of what they looked at when finished and text you when they are done. I went in for an oil change and waited in the facility. More

Very responsive to online inquiry. Went straight to the facts and Walser pricing, so I could make a quick and well informed decision. Went straight to the facts and Walser pricing, so I could make a quick and well informed decision. More

The service advisor provided excellent customer service. The process was quick and easy. I am a satisfied customer. The process was quick and easy. I am a satisfied customer. More

Excellent, good communication from staff everything was made clear to me as customer etc thanks made clear to me as customer etc thanks More