Walser Buick GMC Bloomington - Service Center

It took 90 mins to get a scheduled oil change complete. The value of pre paying for oil changes is lost when you lose a good hour more than going to nearby valvoline of sort. And they never reset the oil g The value of pre paying for oil changes is lost when you lose a good hour more than going to nearby valvoline of sort. And they never reset the oil gauge I had to call back to figure how to reset it myself. More

I had a bad experience. First, they did not get to my vehicle on the scheduled day of the appointment and I had to bring it back the next day. There was no communication f First, they did not get to my vehicle on the scheduled day of the appointment and I had to bring it back the next day. There was no communication from them, or reason given. Then once they did get to fixing my vehicle, they called and asked for more diagnostic charges, a total of $400, due to what they thought were aftermarket mirrors being installed even though they are factory mirrors. Then they refused to do what I asked them to do. More

They are customer satisfaction driven and do their very best to get it right the first time, and until the customer is happy, they commit to providing excellence and get the job done! best to get it right the first time, and until the customer is happy, they commit to providing excellence and get the job done! More

They do an excellent job there like they have every time that I've gone there. I've always been happy with the service. that I've gone there. I've always been happy with the service. More

Excellent. Very detailed oriented, vehicle was done when expected. Even got a complimentary car wash Very detailed oriented, vehicle was done when expected. Even got a complimentary car wash More

Service advisor was super rude. I believe his name was Patrick. Patrick should not work with humans. I believe his name was Patrick. Patrick should not work with humans. More

My experience at Walser Bloomington has always been excellent. Walser Bloomington has always provided excellent service. excellent. Walser Bloomington has always provided excellent service. More

Dealership has been great - Tyler, my salesman has been very helpful in answering questions, etc. The service person I worked with was also terrific very helpful in answering questions, etc. The service person I worked with was also terrific More

Went for an oil change. It was done very fast. Faster than I expected It to be It was done very fast. Faster than I expected It to be More

I appreciate the customer service representative staying in touch with me Thursday the process. And the rides. Thank you!! in touch with me Thursday the process. And the rides. Thank you!! More