Walser Buick GMC Bloomington

I brought the car there a month ago to diagnose a noise coming from the front end when I turn. They heard the noise, checked with gmc, and they said you have to do some major action to see what’s wrong, I coming from the front end when I turn. They heard the noise, checked with gmc, and they said you have to do some major action to see what’s wrong, I think take apart a large part of the front end. They said there are only a couple technicians who can do that so will schedule within a couple of weeks when they are available. Heard nothing for three weeks. I reached out, said need to schedule to get it done. Scheduled for a week I was out of town because they needed the car for multiple days and had no loaners available. I drop the car off on Sunday night, on Monday or Tuesday I get a text that says they can’t replicate the noise. I didn’t bring the car there for another diagnosis I brought it there for the work from the diagnosis three weeks before. So no work got done on the car, it still makes the same grinding noise when I turn, and when I showed to to pick up the car after having no work done, they tried to charge me another diagnostic fee. It was one of the craziest interactions I’ve ever had with a service provider. More

They were very friendly and helpful! Would highly recommend them! They keep you updated at all times! Would highly recommend them! They keep you updated at all times! More

I came in with battery issues I wish they would have started with this Hey truck is 36 months old and while it tests ok, a deep cycle test is $190 and we can put a new battery in for this, then do chec started with this Hey truck is 36 months old and while it tests ok, a deep cycle test is $190 and we can put a new battery in for this, then do check engine light et More

I have received fair service nothing special or superior that would make me give a higher rating. Customer service is average at best on my last visit. that would make me give a higher rating. Customer service is average at best on my last visit. More

The new brakes that were installed fell off while driving my children to school. Parts flew off and hit car behind me. my children to school. Parts flew off and hit car behind me. More

I like dealership satisfaction always, I was trying to get phone calls coming through auto, didn't work get phone calls coming through auto, didn't work More

Walser Buick GMC Bloomington provided exceptional service for my car's transmission replacement. Highly recommended! for my car's transmission replacement. Highly recommended! More

Great Customer Service! I’m very happy that I purchased my service warranty through Walser Buick because they have taken great care of me each time I’ve needed some service I’m very happy that I purchased my service warranty through Walser Buick because they have taken great care of me each time I’ve needed some service. Thank you! More

We love Walser Buick GMC! We are enjoying our new GMC Terrain and want to thank Dan and Reid for helping us with the process. We are enjoying our new GMC Terrain and want to thank Dan and Reid for helping us with the process. More

Buying experience could’ve been better. Told vehicle was available for purchase had to wait for it to be brought from another dealer. Negotiating process/communication could’ve been better Told vehicle was available for purchase had to wait for it to be brought from another dealer. Negotiating process/communication could’ve been better as well. More