Walser Buick GMC Bloomington

Did the work in short amount of time and and service was friendly and professional. friendly and professional. More

No finagle dealership, straight up pricing it’s wonderful. Friendly honest staff. I highly recommend Walter Buick GMC of Bloomington. wonderful. Friendly honest staff. I highly recommend Walter Buick GMC of Bloomington. More

Adam was great to work with and helped me find the car I wanted on the coldest day of the year. Thank you! wanted on the coldest day of the year. Thank you! More

Service was fine. The items I needed fixed or replaced were done. Unfortunately, I had a high speed charging cord in my car that went missing after my service appointm The items I needed fixed or replaced were done. Unfortunately, I had a high speed charging cord in my car that went missing after my service appointment. I thought I might have left it at home but cannot find it anywhere. More

My problem was resolved, which I appreciate. However, on my initial service visit I waited for 2.5hrs in the lobby only to find out the parts needed for my vehicle had to be ordered and I would However, on my initial service visit I waited for 2.5hrs in the lobby only to find out the parts needed for my vehicle had to be ordered and I would need to re-schedule. I would've appreciated if someone had taken the time to notify me earlier instead of allowing me to wait. My second visit was much better, including the communication from the service advisor and technician. More

Wow Walser GMC has the worst service department. I brought my Yukon in to fix a parasitic battery draw. After week and a $2000 bill, they had no bodies what was happening. After I got my Yukon ba I brought my Yukon in to fix a parasitic battery draw. After week and a $2000 bill, they had no bodies what was happening. After I got my Yukon back - the tail lights didn’t work, the liftgate didn’t work, and the backseats didn’t work - I have never had issues with any of those items before. . Turns out they put the fuse in wrong for the taillight - and then tried to hand me a bill after they fixed it. My local garage said the backseats were missing their fuse. And regarding the liftgate - they said it was not their fault because the control module needed to be replaced (which they said would $850 for the part). So I took that to my local garage - and it was in fact NOT the control module - it was the actuator. So either Walser is inept or not honest. I wish they would have just owned up if they couldn’t fix it - versus giving my Yukon back saying “we don’t know what we did” and with more things broken than when I dropped it off. More

The mechanical work took 4 plus weeks to get completed. I had just filled the def tank and that was replaced and not filled. Tried to trade my truck for a new one and first salesman wouldn't get me numbers I had just filled the def tank and that was replaced and not filled. Tried to trade my truck for a new one and first salesman wouldn't get me numbers, 2nd salesman didn't really try to get my business. And it didn't even get a wash for being there for 7 weeks More

Fifteen words long as a minimum review. Gosh that like a lot. Why must I enter words here? Gosh that like a lot. Why must I enter words here? More

Enjoyed working with Brian, thrilled to see my warranty covered a big item (transmission). Needed a car and was provided one covered a big item (transmission). Needed a car and was provided one More

Terrible communication, ridiculously high prices, poor scheduling, and lots of excuses. They all act nice to your face, but I don't think any of them actually care and I don't trust any of them scheduling, and lots of excuses. They all act nice to your face, but I don't think any of them actually care and I don't trust any of them More