Walser Buick GMC Bloomington
Bloomington, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Had a rear passenger door not locking sometime. Your very rude inefficient mgr. Said it was repaired. Cost $200.00. Got home problem still existed. Back to dealership...dx. actuator cost would Your very rude inefficient mgr. Said it was repaired. Cost $200.00. Got home problem still existed. Back to dealership...dx. actuator cost would be over$600.00. why was this not dx the first time? Cost $137.00. I said I would need to think about it. Told car was ready to pick up. Picked up car, ran an errand and when I opened rear door guess what? The panel had not been replaced. Back to Walser to get panel put back in place. When I got home I tried door and guess what it NOW DID NOT LOCK AT ALL. It was now after 6 PM so I had to wait over weekend before I got back in to at least have the door locked. I never drive without having doors locked. Mgr. Was not pleasant. More
Their upfront pricing makes the buying process easy and less stressful from beginning to end less stressful from beginning to end More
They didn't send a pick up car when they said they would. Didn't answer phones for 3 hours when we tried calling about it. Had to Uber on our dime to go to dealership before they closed after being stuck at Didn't answer phones for 3 hours when we tried calling about it. Had to Uber on our dime to go to dealership before they closed after being stuck at work and had to argue with them to get our car back. Our car. Worst experience ever More
Absolute professionals at every step of the way throughout the process. Thank you for all your help. throughout the process. Thank you for all your help. More
I really liked the fact that Reid did an excellent job of showing me the features on my new GMC Seirra. He also gave me a tour of the dealership as well. I would definitely buy another vehicle form Walser de showing me the features on my new GMC Seirra. He also gave me a tour of the dealership as well. I would definitely buy another vehicle form Walser dealership! More
You need a lot of money to have service done at this dealership. $100 oil change is crazy dealership. $100 oil change is crazy More
Poor follow through and poor communication. Did not complete recall on my vehicle but closed out work order saying it was completed. Did not complete recall on my vehicle but closed out work order saying it was completed. More
Friendly quick service. Service desk personnel were courteous and efficient. The technician did the work in a timely manner. Service desk personnel were courteous and efficient. The technician did the work in a timely manner. More
I was happy with my sales guys. Austin and Reed. The actual paperwork final wrap up was painful. Took way too long and the systems in place seemed very antiquated. It was also frus Austin and Reed. The actual paperwork final wrap up was painful. Took way too long and the systems in place seemed very antiquated. It was also frustrating to have the final application for financing take a turn south win one of your employees had the wrong truck information and then they had to redo the financing. They did it for a 2500 versus the 3500 that I actually purchased. 1000 error on license tabs More