Walser Buick GMC Bloomington

My husband and I saw Reid Henderson to look at a new Buick. We are very happy with all that Reid showed us. Reid answered all of our questions and explained how things work. We walked out with a new Buick. We are very happy with all that Reid showed us. Reid answered all of our questions and explained how things work. We walked out with a new Buick Enclave. More

We live in a rural area and wanted to further our search for a used car as needed certain “musts.” Contacted Jeremiah Whittleff at Walser Buick GMC of Bloomington. He answered my questions right away unli for a used car as needed certain “musts.” Contacted Jeremiah Whittleff at Walser Buick GMC of Bloomington. He answered my questions right away unlike some other dealerships I had been in contact with. Because I live ways from the twin cities, Jeremiah suggested meeting me for a test drive closer to my home! Sent me a video of my prospective vehicle, set up a time and day for meeting. He was very prompt, very courteous, very knowledgeable. Took the time with my questions… totally going above and beyond!! Have since recommended him to several of my coworkers ! Will definitely shop at Walser Buick again and will ask for Jeremiah! Loving my new car! Thank you! More

I kept putting off getting a much needed new car because walking into a dealership worried me, I felt like I lacked knowledge in cars & finances but after my experience I highly recommend this dealership, walking into a dealership worried me, I felt like I lacked knowledge in cars & finances but after my experience I highly recommend this dealership, Our salesman was Jeremiah W. and honestly I am thankful he was our salesman because he went above and beyond to get the right car for us. Explained in details all the cars, He was also Super patient with us, we kept asking to see cars and he would not hesitate or even question us, he fought for us. I was not able to pick the car up so he kindly delivered it, and was generous enough to fill the tank up, shampooed the carpet, and even had our tabs ready, and they dont even expire until a couple months! I was not expecting that. Overall I am thankful we walked into this dealership. After this experience I can confidently say I will bring back family & friends. More

Trevor got back to me immediately, was attentive and helped schedule a test drive. He didn’t pressure us and seemed honest about the car. It just isn’t the car for us, as it is too low to the ground f helped schedule a test drive. He didn’t pressure us and seemed honest about the car. It just isn’t the car for us, as it is too low to the ground for our snowy environment. He also followed up with a nice note. More

NOT a happy camper! @! Bought a 2016 Trax and within a year discovered the A/C was inoperable AND had to replace the thermostat!! I (and my family) are repeat customers @! Bought a 2016 Trax and within a year discovered the A/C was inoperable AND had to replace the thermostat!! I (and my family) are repeat customers, but NO MORE! I asked them to help me out with the almost $2000 repairs and they said they would not be in business if they paid for repairs on cars within a year. I am on Social Security and due for 2 surgeries this month 220 miles away! My car blows nothing but hot air! NOT impressed!! More

Service very poor. Charged $180 upfront 'diagnostic fee' then claimed could find nothing wrong. I would NOT ever go here again for service work. Rep was also surly. Yea Charged $180 upfront 'diagnostic fee' then claimed could find nothing wrong. I would NOT ever go here again for service work. Rep was also surly. Years back they had very professional and capable employees, but apparently no longer. More

Slow to get back to me. Vehicle price was over MSRP. Terrible trade in values. Vehicle price was over MSRP. Terrible trade in values. More

Jeremiah W. was amazing I never had to stand in line or wait as soon as I walked into the door I was help.. was amazing I never had to stand in line or wait as soon as I walked into the door I was help.. More

Jeremiah Whittlef was the most informative salesman I've meet. No pressure and honest. See this great man for a vehicle! We were a walk in and he took the time to meet our needs even though he had other eng meet. No pressure and honest. See this great man for a vehicle! We were a walk in and he took the time to meet our needs even though he had other engagements. We were out of town and looking to buy today. We love our Denali! Thank you Jeremiah! More