Walnut Creek Ford

We bought our new Ford Edge from Walnut Creek Ford because of the professional experience we received from Sherri Wicksten. She answered all our questions without hesitation, she really knows about th because of the professional experience we received from Sherri Wicksten. She answered all our questions without hesitation, she really knows about the cars she is selling. She did NOT start off by saying "what can I do to get you to buy this car today", When I hear that from a dealer, I just walk out. We have never felt more comfortable buying a car, and would definitley go back. More

Paul was very pleasant, friendly, patient, explained the differences of the cars, gave us a good drive test, looked hard to find the car that satisfied out needs, explained the functions of the car, set up differences of the cars, gave us a good drive test, looked hard to find the car that satisfied out needs, explained the functions of the car, set up sync for us, was available for additional questions after the purchase date. I recommend him very highly. More

This car dealership is very unprofessional and not willing to do business the right way. All the salesman seem to be on there high horse until you appear to buying a car. Run to Future Ford in concord willing to do business the right way. All the salesman seem to be on there high horse until you appear to buying a car. Run to Future Ford in concord ca. More

Every single person at the dealership is helpful and friendly! They are outstanding. So much so that we just purchased our second Ford from them. We initially returned because of Pete Von Disterlo beca friendly! They are outstanding. So much so that we just purchased our second Ford from them. We initially returned because of Pete Von Disterlo because he sold us our first Ford and we really liked working with him. This time, not only did Pete help find the EXACT car we wanted we realized that everyone at the dealership was fabulous. Even though Chelsea was in Finance, she told us that she recently moved from the Sales floor and that if we had nay questions about our car we could call. You just get the feeling that everyone actually likes their job and cares about the customer. More

Les gave us good service and took time to explain what they did in the service check up. I strongly recommend this dealership for service. Thanks for your time. they did in the service check up. I strongly recommend this dealership for service. Thanks for your time. More

This was our first experience with Walnut Creek Ford and we are very pleased with all aspects of our purchase. This was quite refreshing in comparision with other dealerships we have dealt with. we are very pleased with all aspects of our purchase. This was quite refreshing in comparision with other dealerships we have dealt with. More

I always get great service at Walnut Creek Ford and do not hesitiate to recommend it. I also appreciate having one Service person to oversee my service. not hesitiate to recommend it. I also appreciate having one Service person to oversee my service. More

I've recently purchased a new Ford Fusion in late 2008. I also purchased an extended warranty, and maintenance care package. I was thrilled with my whole experience at Walnut Creek Ford. Starting with the also purchased an extended warranty, and maintenance care package. I was thrilled with my whole experience at Walnut Creek Ford. Starting with the sales department, from picking out the right car for my needs, taste, and budget, and getting all the right options and trimmings I wanted, to getting a great deal and great customer service. My great experience has continued every time I bring my car for service or maintenance. The service department and team, everyone from the service advisers and managers, to all the staff and mechanics have been so helpful and friendly. They're always working at my convenience and around my hectic schedule, with a fast and thorough service and turn around which makes my life so much easier and a very happy customer. I just want to thank you all at Walnut Creek Ford, from the service department to sales, for your continued excellence in customer care, service and support. Sincerely, Behrooz Shafiebeik More