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Wally's Volkswagen of Schenectady

Schenectady, NY

4.3
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

October 20, 2018

a recall on emissions(software patch) , I was politely greeted and was given the APPROXIMATE time the car would be finished the car was done earlier than the time given. After the talk on th More

by Claudiave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Mclennan
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-stars! We are so happy we were able to fix your vehicle quickly and efficiently.

October 20, 2018

Great service Got an oil change and air filter replaced. Quick and friendly service. Donnie kept me updated while I was waiting. Definitely my go to spot More

by matthewsrohan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great star rating! We are so happy Donnie and our service team provided you quick and friendly service. We look forward to seeing you again!

October 19, 2018

Great Place Great People Whatever your situation is they’ll help you get it done. thanks again for helping me get off with the car I wanted , thank you More

by cmcgrath3233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Rummo-Faulkner, Bill Watson
Nov 06, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5 stars! I am so happy our team was able to help you get into your new vehicle, congratulations! Best, William Granata, General Manager, 518-374-9161

October 18, 2018

Great! Don explained everything thoroughly and was very pleasant to deal with. They fixed my car in good time and the bill was reasonable. Would definitely r More

by swwahl87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Mclennan
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-stars and recommendation! We are so happy Don and our service team were able to make your visit so pleasant.

October 18, 2018

Visit to Fuccillo of Schenectady NY I called and made an appointment for my recall and oil change on my 2017 Volkswagen Passat. I received my appointment date when I wanted it. I was More

by LICREWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great service visit with us. We look forward to seeing you again!

October 17, 2018

Jetta recall Helpful and professional staff. Tech explained what the recall was and how long it would take. It was completed in the time I was told. Good job More

by BIRD1754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briar Rose
October 17, 2018

Awesome!! Very helpful and in tune to my needs. Car is running great! Welcomed early morning and driven to work and also picked up. Will definitely be back! More

by mherrmann8383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Mclennan , Briar Rose
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-stars! We are so happy you had such a pleasant service visit with us!

October 16, 2018

Thanks for the assistance Don Mclennan was very helpful with setting up my 70,000 mile service and helping me to understand my options and needs. Thank you Don. More

by CMARCELLA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mclennan
October 16, 2018

Terrific Everyone is quite nice and very professional . My service was done quickly and effecient. Josh the service manager was terrific and very helpful.. I More

by KATE.HUBBELL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Bill Watson, Briar Rose, KEITH SCIANNA
October 15, 2018

Thank you to many at Fuccillo VW - Bill, Briar and Josh to name a few - who helped this happen. I love my new Touareg! I will see you all again when I come More

by Karen C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Watson, Briar Rose
Nov 06, 2018 -

Wally's Volkswagen of Schenectady responded

Karen, thank you so much for this great review! I am so happy our team was able to get you into your new Touareg. Congratulations! Best, William Granata, General Manager, 518-374-9161

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