Wally's Volkswagen of Schenectady

Help on a Recall Item Thank you for taking care of a Volkswagen issued recall situation quickly. Easy to schedule a service time, quick turnaround for a software-correction Thank you for taking care of a Volkswagen issued recall situation quickly. Easy to schedule a service time, quick turnaround for a software-correction servicing. More

Quick and professional I appreciate quick and professional service. Josh and Don from the service department were very helpful and professional. They understood my service c I appreciate quick and professional service. Josh and Don from the service department were very helpful and professional. They understood my service concerns and they were promptly met. More

Easy trade in! Fuccillo VW is fantastic! This is the second car I have purchased from Fuccillo VW and I was not disappointed. I got a great deal with no hassle. Mann Fuccillo VW is fantastic! This is the second car I have purchased from Fuccillo VW and I was not disappointed. I got a great deal with no hassle. Manny was helpful, knowledgeable and friendly. Management was also great - Mike and Bill were friendly and available if needed. They made the trade in process very easy. I definitely recommend Fuccillo VW! More

Factory service update (software/computer) They were great. Quick & very easily explained. Told me it would only take 45 mins. It took less. I needed to change the full range of work I initiall They were great. Quick & very easily explained. Told me it would only take 45 mins. It took less. I needed to change the full range of work I initially signed up for & they were very accommodating/understanding. More

New Jetta Chad was excellent throughout the process and took great care of us, walked us through everything. Top notch product knowledge, lucky to have him on y Chad was excellent throughout the process and took great care of us, walked us through everything. Top notch product knowledge, lucky to have him on your staff! More

VW Service Don has seen me 2x in the past week for various reasons outside of his control. He has always been accommodating and walks me through the process. H Don has seen me 2x in the past week for various reasons outside of his control. He has always been accommodating and walks me through the process. He has always given me great service. The car is always clean and the service appointments have been fairly short. More

Customer service Wonderful customer care Don was personable and knew about VW products. The service process was explained thought-out and met my expectations. Worth th Wonderful customer care Don was personable and knew about VW products. The service process was explained thought-out and met my expectations. Worth the drive! More

Just perfect the service the rates car and the people that work there willing to work with you and do anything in their power to get you in a car great people tha the service the rates car and the people that work there willing to work with you and do anything in their power to get you in a car great people thank you you helped us out immensely thank you More

excellent service! Skip Dallas was and still is very accommodating He has answers to all our questions We could not be more satisfied with our purchase. Highly recom Skip Dallas was and still is very accommodating He has answers to all our questions We could not be more satisfied with our purchase. Highly recommend him. More

Amazing service Great service. Great communication in what was going on and how long it should be. Also made sure I was informed when parts would be in. Great job get Great service. Great communication in what was going on and how long it should be. Also made sure I was informed when parts would be in. Great job getting work done on short notice and Thanksgiving week. More