Wally's Volkswagen of Schenectady

Great experience Emanuel was a very helpful salesman. A car salesman can be seen as someone who is annoying and in your face, just trying to make a sale, but that was Emanuel was a very helpful salesman. A car salesman can be seen as someone who is annoying and in your face, just trying to make a sale, but that was not the case here. I was able to look at a few different cars, pick one out, and drive it home all in the same day. Really appreciate all the help from Emanuel at VW Schenectady. More

Superb customer service. First time at this Dealership. They were superb on all accounts. Answered all my questions. Took good care of my car and talked me through how to f First time at this Dealership. They were superb on all accounts. Answered all my questions. Took good care of my car and talked me through how to file a claim for reimbursement with a third party carrier. They were wonderful. More

What A Great Experience! I'm fortunate to have had the pleasure of working with Emanuel and Jay on my car purchase. They took the time to understand my situation and worked o I'm fortunate to have had the pleasure of working with Emanuel and Jay on my car purchase. They took the time to understand my situation and worked on a solution. No judgement what so ever. Just a respectful approach which I was very appreciative of. If you need a car, make an appointment to see Emanuel. You will be glad too! More

Clockspring Told them clockspring was broken air bag light on horn dont work steering wheel buttons stopped working steering wheel buttons still not working told Told them clockspring was broken air bag light on horn dont work steering wheel buttons stopped working steering wheel buttons still not working told me 450 to fix when worked fine till clockspring broke and was covered under warranty so it messed up steering wheel buttons should be covered seeing clockspring caused it have an appointment to have repaired More

Great experience. Paul was knowledgeable, trustworthy and made the process a great experience. I appreciated the discussion around price and vehicle types. Finance work Paul was knowledgeable, trustworthy and made the process a great experience. I appreciated the discussion around price and vehicle types. Finance worked to get a solid rate for the current market. More

Very knowledgeable staff Paul, the salesperson, is very knowledgeable and nice. He helped us to make the decision quickly. We are very satisfied with the whole process. Will d Paul, the salesperson, is very knowledgeable and nice. He helped us to make the decision quickly. We are very satisfied with the whole process. Will do business again. More

I was pleased with the service and the time it took. I was pleased with the work performed on my car. The time it took to complete the work was satisfactory. The service dept. was friendly as well. I was pleased with the work performed on my car. The time it took to complete the work was satisfactory. The service dept. was friendly as well. More

First Class Service Tech Don explained all work that would be done. Informed me about (with print out) wheel alignment, and overall condition of vehicle. Explaine Service Tech Don explained all work that would be done. Informed me about (with print out) wheel alignment, and overall condition of vehicle. Explained Nitro-Fill with all the benefits for a small price. We signed up for it. Appreciated the time and detailed information. Never felt rushed or taken for granted (common in many dealerships,all brands) More

HUGE deals I have been dealing with them for years now and I feel like I have always been treated well and l also love Volkswagen Jetta I have been dealing with them for years now and I feel like I have always been treated well and l also love Volkswagen Jetta More