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Wally's Volkswagen of Schenectady

Schenectady, NY

4.4
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

January 08, 2019

Excellent Service At Fuccillo VW, Schenectady, the service team of Josh and Don is unparalleled! The entire team is courteous, respectful, honest, and accommodating and More

by brettpac3210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and Don (Service Department)
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5 stars!! We are so happy you had such a great experience at the dealership with our Service team!

January 08, 2019

Motor Vehicle Inspection I set up my Inspection date very easily. When I arrived I was greeted and my car taken in for Inspection. Ryan was polite and helpful. I followed hi More

by BIRD1754
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-stars! We are so happy Ryan and our service team were able to make your visit so pleasant.

January 08, 2019

service experience I had an 80,000 service on my 2912 Passat. The work qas performed accurately and within a reasonable time. The rest of the survey is ridculous because More

by JAAGREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McLennon
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great star rating! We are so happy we were able to help you quickly and efficiently.

January 07, 2019

Ten Thousand Mile Check-up I was told the check-up would take an hour, and that's all it did take. While there, I sat in a pleasant, cozy, clean seating area with a TV and a ho More

by TOOTS07T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Alexander Zablocki, Austin M. Kubat, Briar Rose
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great rating! We are so happy you had such a pleasant experience while having your vehicle serviced. Just wait until we are in our BRAND NEW building!

January 06, 2019

Great experience! I went in for a test drive of a new Tiguan and the service couldn’t have been better. Bill was very patient and answered all of my questions. More

by La23mart
Recommend Dealer
Yes
Employees Worked With
Bill Watson
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

We are so happy you had a 5-start experience with Bill and our team - Congratulations!

January 06, 2019

Always Fast , Honest , and Friendly The service team is always friendly and honest. They explain all the services and let me know what to do now and wait to do later. After multiple poo More

by jwagner13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Josh, Steve , Miguel
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you so much for the 5 stars! We are so happy you had such a great service visit with our service team!

January 05, 2019

Happy Customer Excellent customer service! I would recommend both sales and service to my friends and family. I purchased my preowned car at the VW Dealership a coup More

by cballet212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-stars and recommendation! We are so happy you have had such great experiences with our Sales and Service teams. We look forward to working with you in years to come!

January 05, 2019

Professional Service As always, treated with the respect and honesty I’ve learned to appreciate from all the Fuccillo Dealerships and Service Centers!!! Volkswagon just se More

by VW Pro 863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Watson
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you so much for the 5-star rating!! We truly appreciate your feedback and continued business more than you know.

January 03, 2019

essentially satisfied I went for an oil change and tire rotation. intake was fine and they got the car in right away. 45 minutes later, I stood up to stretch and saw that m More

by musiclover1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Granata
Jan 08, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the honest rating - we truly appreciate your feedback! Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your less than great experience. We can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards.

January 01, 2019

Great service and very nice atmosphere with great coffee The person who took care of me was just great very nice and friendly and very knowledgeable about what he was talking about he knew what was wrong wit More

by FRANKARCHINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
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