Wally's Volkswagen of Schenectady
Schenectady, NY
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Great service! Great experience at tha Fucillio VW oSchenectady. Very friendly, knowledgable of vehicle being purchased. Overall it was a great and friendly exper Great experience at tha Fucillio VW oSchenectady. Very friendly, knowledgable of vehicle being purchased. Overall it was a great and friendly experience. Would recommend Fucilli More
2019 VW Tourig The entire staff was Helpful in our understanding the VW buying process.., courteous to us and fair on pricing. We would defiantly return and recomme The entire staff was Helpful in our understanding the VW buying process.., courteous to us and fair on pricing. We would defiantly return and recommend VW Fuccillo! More
Inspection and oil change This was my second visit to this location so nice I relocated to NY. On my first visit I needed more comprehensive service and Ryan was very helpful a This was my second visit to this location so nice I relocated to NY. On my first visit I needed more comprehensive service and Ryan was very helpful and accommodating. There was a slight complication with my service and he quickly rectified it. I called to schedule this appointment with Ryan, again very friendly. Don handled my service this time. He was very personable and I really appreciated the speed and efficiency. More
Repair While I was disappointed my repair was not covered under my bumper to bumper warranty The service was stellar. Donnie took care of all of my needs While I was disappointed my repair was not covered under my bumper to bumper warranty The service was stellar. Donnie took care of all of my needs and I use the shuttle back-and-forth to work which was much appreciated Very quick in and out experience More
Great deal and super great buying experience Drove 2hours to buy this car as local dealers would not work with me on a fair price. Not only did the honor the price they gave me on the phone( no Drove 2hours to buy this car as local dealers would not work with me on a fair price. Not only did the honor the price they gave me on the phone( no bait and switch) but they went above and beyond to make sure I had a great buying experience. it was a late on a Saturday and I couldn’t get insurance cards issued. They were able to lend me a dealer plate so I could drive home and then sent someone down on Monday to complete the transaction and plate my new car. I might of expected this if I was local but considering I was 2 hours away and they gave me a great price they have gained a customer for life. Overall great team from Grace, Emanuel to Ernie. Lastly, dealership is very nice and they had a big selection of cars to choose from. More
Had to get my 60,000 oil change. Of course the dealership tries to get you to pay an astronomical amount for an oil change. It took about an hour. The new area is clean and better org Of course the dealership tries to get you to pay an astronomical amount for an oil change. It took about an hour. The new area is clean and better organized. More
Wonderful All Around I had reached out to Fuccillo VW in my search for a more fuel efficient vehicle. First working with Floyd, Sales Manager, he got a feel for the type o I had reached out to Fuccillo VW in my search for a more fuel efficient vehicle. First working with Floyd, Sales Manager, he got a feel for the type of vehicle that would suit my needs and financials. Completely unpressured, Floyd suggested a new Passat which perfectly aligned with what I was looking for & needed in a vehicle. -Thanks Floyd! The Finance Manager, Angel, was fantastic. There was none of the typical pressures to add on extra service contracts or warranties, he was very efficient, quick and got me a deal better than I ever expected to get given my situation! I then worked with Eli and Cameran who showed me the Passat, educated me on its features and gadgets, answered all my questions (I had a lot), introduced me to the service department and other team members, and made sure the long paperwork process was smooth and timely. There was a slight miscommunication in regards to registering my new Passat but they acted extremely fast to make it right without any hesitation. Great people to work with I strongly recommend the team at Fuccillo VW! More
Great service Bill was great and helped me get the car I’ve been wanting for so long. All the staff were polite and friendly! Highly recommend. Bill was great and helped me get the car I’ve been wanting for so long. All the staff were polite and friendly! Highly recommend. More
Amazing service Great service and communication on what was being done. Only downside was waiting on parts, which was out of the service departments control. They als Great service and communication on what was being done. Only downside was waiting on parts, which was out of the service departments control. They also are willing to handle all the paperwork and phone calls with the warrenty company. More
Tire bubble I went in and spoke to Josh, the service manager, he handed me over to Don. We got the tire covered and I was done very quickly. I went in and spoke to Josh, the service manager, he handed me over to Don. We got the tire covered and I was done very quickly. More