Wally's Volkswagen of Schenectady

Straightforward and friendly When I arrived to the dealership, Chad greeted me with a professional, cordial tone. His objective was clearly to reach a mutually beneficial agreemen When I arrived to the dealership, Chad greeted me with a professional, cordial tone. His objective was clearly to reach a mutually beneficial agreement, unlike other dealerships who have a clear motivation to take advantage of customers. I sincerely appreciate the honest, straightforward process of working with the Fucillo team, and I look forward to returning. More

Great experience I have bought two cars from these guys and I've been happy both times. I hate the commercials, like the staff... Great experience. Thanks I have bought two cars from these guys and I've been happy both times. I hate the commercials, like the staff... Great experience. Thanks More

Great dealership Very helpful sales department that was able to meet our goals for a vehicle and then some. I was very happy with the process and love my car Very helpful sales department that was able to meet our goals for a vehicle and then some. I was very happy with the process and love my car More

Oil and filter change Devin, technician, performed a great service swapping my snow tires with summer tires and changing the oil/filter. Josh is great to work with and they Devin, technician, performed a great service swapping my snow tires with summer tires and changing the oil/filter. Josh is great to work with and they all go out of their way to do things right. More

Great👍👍👍👍👏👏👏👏👏👏👏 Don McLennan was great guy who helped me... Thanks to him🙏👏👏👏 He helped me to checked in and out fast and kind👍👏👏👏👏👏👏👏👏👏👏 he has great Don McLennan was great guy who helped me... Thanks to him🙏👏👏👏 He helped me to checked in and out fast and kind👍👏👏👏👏👏👏👏👏👏👏 he has great customer service👍 More

60,000 Maintenance My service representative was Don McLennan. Don was friendly and thoroughly explained the services recommended for my car for the 60,000 mile mainten My service representative was Don McLennan. Don was friendly and thoroughly explained the services recommended for my car for the 60,000 mile maintenance service. We discussed options that were available and agreed upon the service to be done. Don promised to call me at 1:00 to let me know the status of the service and he promptly did so. I will definitely continue to come to Fuccillo for service in the future. More

Excellent service during the purchasing of new car James was excellent and easy to deal with. He provided me with accurate information and made the process simple. James went above and beyond in maki James was excellent and easy to deal with. He provided me with accurate information and made the process simple. James went above and beyond in making the process of getting my new car as painless as possible. I would recommend James to anyone who is looking to get a new VW. More

Very good customer service The staff here are very helpful and friendly. I get service done here and they are good at what they do. That’s why I continue to come here. It’s awes The staff here are very helpful and friendly. I get service done here and they are good at what they do. That’s why I continue to come here. It’s awesome! More

My Beetle Friendly people. Clean modern facility. Bill Wstson is a great salesman. Very helpful. Anthony in finance got me a good interest rate. Great experienc Friendly people. Clean modern facility. Bill Wstson is a great salesman. Very helpful. Anthony in finance got me a good interest rate. Great experience. Will recommend friends. More

Excellent service They guys are all great in the service department, BUT I would really like to say that I found Austin my technician extremely helpful and friendly. Yo They guys are all great in the service department, BUT I would really like to say that I found Austin my technician extremely helpful and friendly. You should be proud of such a great employee. More