Wally's Volkswagen of Schenectady

Jetta 2003 for service and inspection. Great Experience My Jetta 2003 went in for service and Inspection. I had a very amazing experience interfacing and working with Steve Hotaling (Lead VW Tech). Steve al My Jetta 2003 went in for service and Inspection. I had a very amazing experience interfacing and working with Steve Hotaling (Lead VW Tech). Steve always goes the extra mile for our cars. Thank you Steve. Doc More

Very nice people but a long wait to "sign and drive" Very nice people and the new showroom is comfortable and clean. My salesperson was very attentive. It was frustrating how long the paperwork took- ab Very nice people and the new showroom is comfortable and clean. My salesperson was very attentive. It was frustrating how long the paperwork took- about an hour on my first visit and a little over an hour on mu second visit. I was surprised when I went to pick up my car that the paperwork wasn't all ready. But Anthony was very helpful and friendly and Chad did a good job of showing me the vehicle. More

Very courteous, honest and professional Don was friendly, courteous and honest. Always a pleasure visiting VW Fuccillo. The staff is always helpful and very professional. I’ve visited every Don was friendly, courteous and honest. Always a pleasure visiting VW Fuccillo. The staff is always helpful and very professional. I’ve visited every VW in Albany and I’d buy here again. More

Great buying experience Everyone was friendly and approachable. They made it very easy for me to end my old lease and move into a new one. They also were very willing to work Everyone was friendly and approachable. They made it very easy for me to end my old lease and move into a new one. They also were very willing to work within my budgetary constraints and I ultimately left with the car I wanted. More

Recall air bag Loved the new building. Ryan was.very nice. Service was finished in less time than we thought it would be. Happy that the recall was done. Thank you. Loved the new building. Ryan was.very nice. Service was finished in less time than we thought it would be. Happy that the recall was done. Thank you. More

Replace snow tires with all-weather tires. Excellent work and timely. Nice new building with a beautiful customer waiting area. I was made aware of upcoming recalls on my wife's diesel Passat Excellent work and timely. Nice new building with a beautiful customer waiting area. I was made aware of upcoming recalls on my wife's diesel Passat and my diesel Sportwagen. More

Car needed to be reinspected The person who helped me was polite and respectful and helpful and kept me informed of what was going on with my car, quite pleased The person who helped me was polite and respectful and helpful and kept me informed of what was going on with my car, quite pleased More

Fair Deal Thought i received a fair and honest deal. Was also able to negotiate 'free' rubber mats which look really nice in the vehicle. Good communications. Thought i received a fair and honest deal. Was also able to negotiate 'free' rubber mats which look really nice in the vehicle. Good communications. More

Excellent customer service Felt very comfortable dealing with Don from service , explained everything to me that was being done to my vehicle for the recall it had , Thx very mu Felt very comfortable dealing with Don from service , explained everything to me that was being done to my vehicle for the recall it had , Thx very much we will be back ! More

Greatest Fun and fast experience and I wasn’t haggled kind stuff and everyone was very nice and friendly and they made the experience great and not stressful a Fun and fast experience and I wasn’t haggled kind stuff and everyone was very nice and friendly and they made the experience great and not stressful at all More