Wally's Volkswagen of Schenectady

Fantastic car with a great experience I worked with Justin Clark on my trade in and I couldn't be happier. He was knowledgeable, attentive, and listened to exactly what I was truly looking I worked with Justin Clark on my trade in and I couldn't be happier. He was knowledgeable, attentive, and listened to exactly what I was truly looking for (including my price range). I ended up having to wait for the new car for two weeks but Justin was always there, even answering messages off the clock, to ensure I was up-to-date on where we were in the process and what next steps were. I am very appreciative for all that he and his team did for me and will be back to work with them in the future. More

Wonderful My experience with fuccillo was wonderful they are awesome. The dealers and finance managers are nice, friendly work with you for your NEEDS and WANTS My experience with fuccillo was wonderful they are awesome. The dealers and finance managers are nice, friendly work with you for your NEEDS and WANTS. They have a very nice selection of cars new and used. I would suggest anyone and everyone including friends family co workers and people I meet looking for a car to go to Fuccillo. More

Great service! The service appointment for my Passat went well. The updates to the building are impressive. Staff was attentive, the waiting area was comfortable, c The service appointment for my Passat went well. The updates to the building are impressive. Staff was attentive, the waiting area was comfortable, complimentary beverages were available, the car was ready 30 minutes early – AND it had been washed! More

Good Experience My service coordinator Don McLennan was awesome. He guided me through the process from point A to point B and made for an easy experience. My service coordinator Don McLennan was awesome. He guided me through the process from point A to point B and made for an easy experience. More

Car wasn't ready My husband was told car would be ready at 4pm Based on past experience, he arrived at 4:30pm. He was told it would be a few minutes longer. The ca My husband was told car would be ready at 4pm Based on past experience, he arrived at 4:30pm. He was told it would be a few minutes longer. The car was ready at 5:30pm More

Excellent overall experience Service advisor, Don, described what was going to be performed and how long it would take, but actually underpromised and overdelivered. I felt very Service advisor, Don, described what was going to be performed and how long it would take, but actually underpromised and overdelivered. I felt very confident that I was dealing with a professional and that my car was in good hands. Because of your staff and new modern facility, the entire experience was very pleasant. More

Great Dealership Everyone at this dealership is super helpful and nice. You'll have a great car buying experience here. Big thanks to Chad and Lukas, as well as Anthon Everyone at this dealership is super helpful and nice. You'll have a great car buying experience here. Big thanks to Chad and Lukas, as well as Anthony and Dan for helping! More

Golf repair I hardly sat in the waiting area when Josh had the car diagnosed and had a car for me! My car was finished before the end of the day! I didn’t have to I hardly sat in the waiting area when Josh had the car diagnosed and had a car for me! My car was finished before the end of the day! I didn’t have to close my shop at all and was able to pick up my daughter from college the next weekend! Thank you all for accommodating me and being so efficient!! More

Great service department Service always does a great job. They are investing in making it the best experience for the customer. They knew I was in a hurry and were quick in pe Service always does a great job. They are investing in making it the best experience for the customer. They knew I was in a hurry and were quick in performing service. More

Recall visit The service department is always prompt and professional and friendly. Wouldn’t take my VW anywhere else. And now I have my husband coming here. The service department is always prompt and professional and friendly. Wouldn’t take my VW anywhere else. And now I have my husband coming here. More