Wally's Volkswagen of Schenectady

Good service and tremendous help Good service and customer care, excellent car selection , new building is nice, music was a little to loud but overall good atmosphere, would recommen Good service and customer care, excellent car selection , new building is nice, music was a little to loud but overall good atmosphere, would recommend to friends and family More

Oil Change and State Inspection Appointment at 0800 Staff already working. In and out in one hour can ask for better. Thanks Donald for the great service also the new dealership is Appointment at 0800 Staff already working. In and out in one hour can ask for better. Thanks Donald for the great service also the new dealership is nice. Waiting area was clean, comfortable and located in a good spot More

Very good experience After initial previous visit with an inexperienced unknowledgeable sales person, this visit was much better. Emanuel was an excellent sales rep with After initial previous visit with an inexperienced unknowledgeable sales person, this visit was much better. Emanuel was an excellent sales rep with a lot of knowledge about the cars. The team was helpful and worked with me on a deal. More

Inspection and recall Brought in for inspection and have a recall completed. As usual Josh made it easy and enjoyable. Great asset to your company. The new building is beau Brought in for inspection and have a recall completed. As usual Josh made it easy and enjoyable. Great asset to your company. The new building is beautiful as well More

Climate control / cooling system repair Great experience with dealership service! Ryan Zablocki was a great help. When it was determined that resolving the issue would require an extended Great experience with dealership service! Ryan Zablocki was a great help. When it was determined that resolving the issue would require an extended stay, I was set up with a courtesy vehicle right away and only ended up spending about 45 min in the waiting area. Ryan kept me updated on the status of the repair and was accommodating when scheduling the pick-up of my vehicle. Nice new building,the waiting area is a vast improvement over the old building! More

Passat service Very pleasant experience, void of stress, service video was a nice touch in terms of instilling confidence. Don McLennan has a dynamic personality and Very pleasant experience, void of stress, service video was a nice touch in terms of instilling confidence. Don McLennan has a dynamic personality and exhibits total professionalism that ensures a high level of satisfaction. More

Great customer service Donny provided great customer service. In addition, he made sure to have my vehicle ready in a timely fashion. Donny has made me want to continue to g Donny provided great customer service. In addition, he made sure to have my vehicle ready in a timely fashion. Donny has made me want to continue to get my vehicle serviced at fuccillo. More

Awesome service!! Awesome quick service! The service staff were very professional, easy to talk to. They were efficient in ordering the parts needed and getting the car Awesome quick service! The service staff were very professional, easy to talk to. They were efficient in ordering the parts needed and getting the car fixed in a timely manner, It was nice to get a video from the mechanic after the completion of the job! More

Recent VW service review Don McLennan rocks!! Very professional and knowledgeable!! Kept me up to date on my car,s work and he is truly an awesome person!! I like the strea Don McLennan rocks!! Very professional and knowledgeable!! Kept me up to date on my car,s work and he is truly an awesome person!! I like the streamlined white decor of the new dearlership very much. Room for improvements could be done in toning down the music. Very annoying. Also the furniture was not comfortable when you wait there for a few hours. Should get some comfortable sofas. More

Service and recall Spoke with Don via phone re: 2 recall notices and check oil level Don assured me not to worry - we made appointment. I was seen on time. Don was perso Spoke with Don via phone re: 2 recall notices and check oil level Don assured me not to worry - we made appointment. I was seen on time. Don was personable, very professional and extremely knowledgeable about issues involved. By far one of my best experiences in a service situation. More