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Wally's Volkswagen of Schenectady

Schenectady, NY

4.4
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

October 12, 2019

Smooth service Fast and thorough!!! Thanks for the comprehensiveness of my 10k service! You guys rock and always have. Building is clean and staff is attentive to More

by Neil Powell
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Sweet
Oct 16, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great review and for your continued support! Thank you for choosing to be a part of the Fuccillo VW family!

October 12, 2019

Grace is awesome Grace was very informative very pleasant a pleasure to speak with I do feel online pricing should reflect a negotiating price or state otherwise we a More

by Shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Kuczynski, Jwira Williams
Oct 24, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the review, Grace is a valued team member and we are lucky to have her! Please let us know next time you're here how we can make you experience a five star one!

October 10, 2019

Justin was fabulous in helping us navigate the sales process quickly and painlessly. Highly recommend working with him. Removed 1star because discovered car was damaged. More

by Jlaw
Recommend Dealer
Yes
Employees Worked With
Jason Mueller, Justin Brzyski, Dustin Sweet
Nov 21, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the review! We're glad to hear you had a good experience getting your new car. Our General Manager Jason Mueller would like to discuss the details of the damage on the vehicle, please give him a call at 518-374-9161.

October 10, 2019

A Good Experience Really excellent service. also polite and helpful. staff. More importantly sorted out the problem. Expected alot of condescension as I was a woman in More

by VW OWNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis
Oct 10, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great review and I am so happy to hear you had a good experience with Curtis! He is new here and we are lucky to have him! Thank you for choosing to be a part of the Fuccillo VW family!

October 09, 2019

Fucillo does it better.. Thanks for the quick service and suggestion on future maintenance. See you next time. It’s been a pleasure doing business with you.. Thanks again. More

by jeanet5211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Montesano, Dustin Sweet
Oct 09, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5 stars! We appreciate your continued support, thank you for choosing to be a part of the Fuccillo VW family!

October 09, 2019

Who Knew !! Who knew Fuccillo VW would become the go to place Knowledgeable in all aspects of my car. The service dept. is efficient and all the employees had a More

by LILAC777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Sweet, LaShawn Carter
Nov 21, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great review! We're so happy to hear you had a good experience in Service with Dustin! He is a valued member of our team and we're lucky to have him. Thank you for choosing to be a part of our Fuccillo VW family!

October 09, 2019

Wonderful experience! Staff was wonderful they go through every detail with you about your car I fully recommend getting your car from Volkswagen of Schenectady you will no More

by RACHAELMARIEEE2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ramlal
Nov 21, 2019 -

Wally's Volkswagen of Schenectady responded

Rachael we're so happy to hear you had a great experience with Chad, he is a valued member of our team and we're lucky to have him! Thank you for choosing to be a part of our Fuccillo VW family and enjoy your new Jetta!

October 04, 2019

Beetle Baby! I was honestly very surprised at how friendly and efficient the staff was, especially since I used to work for casino and only heard horror stories. I More

by JEREMYHEISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Maliq, Dustin Sweet, Shawn Alashaquar
Nov 21, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for your review. We're happy to hear Emanuel was able to find you a car you love after what you went through! Call us if you need any assistance or advice with repairs, sorry this happened to you, we're here for you. Thank you for choosing to be a part of our Fuccillo VW family.

October 03, 2019

Service Left my car for service, service team courteous , knowledgeable ,and professional. Car was serviced and ready as promised .price was as qouted on phon More

by casarsa89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Sweet
Nov 21, 2019 -

Wally's Volkswagen of Schenectady responded

We're so happy to hear you had a good experience with Dustin in service! We strive for 100% customer satisfaction. Thank you for your feedback and for choosing to be a part of our Fuccillo VW family!

October 02, 2019

Great experience with Emanuel We went to test drive a Tiguan after test driving a Nissan Rogue across the street. Emanuel was great. He helped us to get the price we wanted, a go More

by STEPHANIE L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Maliq
Nov 21, 2019 -

Wally's Volkswagen of Schenectady responded

Congratulations on the Tiguan! Thank you for the review and we're glad to hear you had a great experience with Emanuel. Welcome to our Fuccillo Volkswagen family!

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