Wally's Volkswagen of Schenectady

Curtis and Mark provided a top notch advisory service. They mad expert recommendations based on the condition of my 2015 Volkswagen Passat. Curtis was there to ensure my vehicle was being worked on after They mad expert recommendations based on the condition of my 2015 Volkswagen Passat. Curtis was there to ensure my vehicle was being worked on after Mark left. The IService mobile application was an added-bonus. I called my wife and asked if her dealership offered anything close to the IService application and she said no. Although I was There for a long duration the quantity of the work that needed to be completed was heavy. I am returning to have two new tires installed. More

Efficient and quick, nice surroundings! The staff was friendly and helpful and took time to explain a few issues found during the servicing of my leased Golf, Nice waiting area with a good The staff was friendly and helpful and took time to explain a few issues found during the servicing of my leased Golf, Nice waiting area with a good coffee machine........! Having originally just needing servicing on my 2017 Golf, I ended up buying a new 2019 Beetle! The staff, especially Nick Coli was very helpful in my making this transition as efficient and painless as possible. Recommended! More

Very accommadating and friendly. The sales person I was working with was very helpful, kind and accommodating. We were able to do much of the sale over the phone sue to the distance The sales person I was working with was very helpful, kind and accommodating. We were able to do much of the sale over the phone sue to the distance I live from the dealership. The sales person, Shawn even drove the card to me on his day off. More

Initially hesitant to visit this dealer. Bad YELPS Lease coming due on our second Pathfinder. Wife wanted to try something different. After eliminating all the 4 cyl. turbos with 12 speed transmissio Lease coming due on our second Pathfinder. Wife wanted to try something different. After eliminating all the 4 cyl. turbos with 12 speed transmissions we decided to look at the Kia Telluride, VW Atlas and Hyundai Palisades. So we took a Saturday to look over all three at Fuccillo dealerships which are all in the same neighborhood. We had no intention of signing a deal. Looked at the Kia first and was underwhelmed, (we pay no attention to Motor Trend or Consumer Reports). Next it was VW. My wife was "wowed" by the Atlas. Long story short, by the end of the day we had a deal going for an Atlas. But it wasn't JUST THE CAR THAT CLINCHED IT. It was the respectful, professional and bend over backwards attitude exhibited by everyone to get us the exact car we wanted. We interfaced with everyone involved including the sales manager Terry, the GM Moody, the service mgr. Destiny, product specialist Shawn and especially Nick Coli. A lot of things have changed at Fuccillo in the recent months. So put the Yelp comments aside and give them a try More

Travis was the Associate who assisted me with service. He was friendly and efficient. This was a very good experience on a cold winter day. Thank you! He was friendly and efficient. This was a very good experience on a cold winter day. Thank you! More

Quick and pleasant service experience I took my recently purchased CPO Jetta for its first service. I was politely interviewed, an estimated wait time provided and pointed to the waiting I took my recently purchased CPO Jetta for its first service. I was politely interviewed, an estimated wait time provided and pointed to the waiting area, which is clean and well lit. Car was done within the time frame provided and I left with follow-up instructions. If I have a complaint, it was that nobody was immediately available to receive incoming service customers . . . More

Outstanding Experience Once again, I was treated exceptionally well at the service dept. I was there for routine maintenance for my 2018 Atlas and the experience was a grea Once again, I was treated exceptionally well at the service dept. I was there for routine maintenance for my 2018 Atlas and the experience was a great one. Comfortable waiting area, continual updates as to the status of my vehicle's repairs and swift check out. More

The salesman Bill was very kind and knowledgeable. The process of purchasing my vehicle was smooth and the other staff were also kind and very helpful. process of purchasing my vehicle was smooth and the other staff were also kind and very helpful. More

Accommodating and efficient service. Worked hard to get me into the car I wanted for around the payment range I stated. Good service and hopefully it continues in the aftercare. me into the car I wanted for around the payment range I stated. Good service and hopefully it continues in the aftercare. More

The new dealership is absolutely beautiful - super clean & modern! Curtis was awesome - very knowledgeable and kind. I needed to address a couple recalls and instead of me waiting at the dealership, he arra & modern! Curtis was awesome - very knowledgeable and kind. I needed to address a couple recalls and instead of me waiting at the dealership, he arranged a ride for me, which was greatly appreciated. I loved the video I received about my car service; really cool! More