Wally's Volkswagen of Schenectady

I relocated back to the area and needed a car that day to meet my budget. Kristian was able to find the perfect used option that met my needs and exceeded my expectations. He and the team were able to proces meet my budget. Kristian was able to find the perfect used option that met my needs and exceeded my expectations. He and the team were able to process everything quickly and efficiently to get me on my way. I’m so pleased with my overall experience. More

Fast, Efficient and Easy I called to schedule an oil change; I got an appointment at the time I wanted. When I drove in they were ready for me. Check-in was done with my phon I called to schedule an oil change; I got an appointment at the time I wanted. When I drove in they were ready for me. Check-in was done with my phone. Waiting area was clean and empty. Work was done very quickly. Checkout was fast and easy; I was back on the street in no time. The entire process could not have been easier. More

Travis drove to clifton pk picked up my wife’s car at work serviced her car washed it cleaned and vacuumed it dropped it back off no inconvenience to my wife we are very thankful work serviced her car washed it cleaned and vacuumed it dropped it back off no inconvenience to my wife we are very thankful More

I am always happy with the service at this dealership. My reason for not putting down 5 stars is because there were a lot of employees not wearing a mask and that made me not to feel safe and it was uncomfor reason for not putting down 5 stars is because there were a lot of employees not wearing a mask and that made me not to feel safe and it was uncomfortable. More

Easy, good pricing, flexible, questionable sales practices Overall I really got a great deal on the car I wanted. The sales team was good, it took a while for them to come back with final numbers with the fina Overall I really got a great deal on the car I wanted. The sales team was good, it took a while for them to come back with final numbers with the finance department but, that wasn’t an issue. They worked to get me the best interest rate possible. On the other hand when I sat down with the financing lead to review warranties offered he gave me false numbers On my monthly payment to make it sound much closer then it actually was to the price of the warranty deal, so I would most likely be more inclined to add it. I didn’t add it mind you and he came back and said he got me a lower interest rate which dropped down my monthly payment bill. I just thought that was pretty shady. Otherwise Matt, who just started was great throughout and chatted me up with some really good conversations keeping me busy while they detailed my car. More

Great Service I was able to get an appointment that was convenient. The service was wonderful, staff was pleasant and knowledgeable, and the waiting area was welcom I was able to get an appointment that was convenient. The service was wonderful, staff was pleasant and knowledgeable, and the waiting area was welcoming and pristine, More

I was told my car would be done within the day and it wasn’t. Also My car was not put back together right. They took apart my dash and on the drivers side the panels are all apart. wasn’t. Also My car was not put back together right. They took apart my dash and on the drivers side the panels are all apart. More

Vehicle 70K check and purchase of new tires/alignment I was able to easily schedule my appointments ... my service advisor kept me informed throughout the process and I was able to view the inspection pro I was able to easily schedule my appointments ... my service advisor kept me informed throughout the process and I was able to view the inspection procedure on my cell phone with a detailed explanation provided by the service technician. A very satisfactory experience. More

Fuccillio Volkswagon of Schenectady made the car buying process easy, especially during this difficult time. Bill helped me get the car I wanted at the payment I was comfortable with. Everything was handle process easy, especially during this difficult time. Bill helped me get the car I wanted at the payment I was comfortable with. Everything was handled online making things super easy! Thank you Fuccillio VW 😷 More

Excellent Service in Tough Times I was very pleased to get an early appointment, everything went very smoothly and the reprogramming of the computer was accomplished in an hour, Every I was very pleased to get an early appointment, everything went very smoothly and the reprogramming of the computer was accomplished in an hour, Everyone was vert friendly and efficient, especially Jennifer Periard, the service manager, who is a real asset to your company. Even the coffee was good, More