Wally's Volkswagen of Schenectady

Friendly, knowledgeable, resourceful, efficient Recently, I purchased a 2020 VW Tiguan from Fuccillo VW of Schenectady. This was my second purchased VW from this dealer. My experience exceeded th Recently, I purchased a 2020 VW Tiguan from Fuccillo VW of Schenectady. This was my second purchased VW from this dealer. My experience exceeded the satisfaction level.. From the time I walked into the showroom until the time I left, I was treated like a royal and valued customer. The entire staff was accommodating and helped to tailor a package that was perfect for me. More

Equipment problem with new vehicle. We purchased a 2020 Atlas Cross Sport in early June and in Mid July, the rear view mirror separated from the glass. Due to the technology inside the We purchased a 2020 Atlas Cross Sport in early June and in Mid July, the rear view mirror separated from the glass. Due to the technology inside the mirror housing, the entire front windshield had to be replaced, requiring obtaining a new one from the factory which required nearly a week. The issue was with the manufacturer, NOT the dealer or service department. More

In the process of buying a car here i had some trouble finding the right deal and this dealership worked hard over the course of a few days to help me get what i wanted. finding the right deal and this dealership worked hard over the course of a few days to help me get what i wanted. More

Amazing customer service. They helped for months trying to get a very tough situation figured out and I got the car I wanted in the beginning after it was all said and done. Amazing working with Nicholas! to get a very tough situation figured out and I got the car I wanted in the beginning after it was all said and done. Amazing working with Nicholas! Would 100% go back for future vehicles More

I had my oil changed at Fucciillo in Schenectady. They were very pleasant to me. I had a appointment to have some other work done but our Governor said I have to self quarantine myself because I visited were very pleasant to me. I had a appointment to have some other work done but our Governor said I have to self quarantine myself because I visited my Family in Va. I don’t agree with him but I have no say in this matter. I will call when I am free again. More

Was pleased with my visit. Unfortunately they have to order a part for me. That’s is fine I don’t mind at all. They will call me when it comes in. Over all I was happy that it is on warranty! order a part for me. That’s is fine I don’t mind at all. They will call me when it comes in. Over all I was happy that it is on warranty! More

Bought a 350 Z from Nicholas. Best customer service ever! He Drive all the way from New York To Boston to bring me the car and even let me borrow the dealer license plate till I Receive my mass plate! Best He Drive all the way from New York To Boston to bring me the car and even let me borrow the dealer license plate till I Receive my mass plate! Best customer service ever! More

Simple. Easy. No Hassle. From my first phone conversation with Shawn to purchasing the car, the smoothest car buying experience I've ever experienced without any hassles. The From my first phone conversation with Shawn to purchasing the car, the smoothest car buying experience I've ever experienced without any hassles. The car was ready when I arrived and after my test drive, Shawn was prompt in providing the financial documents. The car was exactly as I had seen online and priced affordably. More

Better than expected I went in with a good plan to get in early and get done early, and that happened. Happily, I had my phone to keep me occupied, because neither TV was I went in with a good plan to get in early and get done early, and that happened. Happily, I had my phone to keep me occupied, because neither TV was on. I went out for coffee and breakfast, so that burned up some time. One thing bothered me though; I dropped over $500 for service and they sent me a coupon, with an expiration date only two months away, for 10% off. I would've appreciated that prior to my service appointment, when I could've used it. Thanks, guys! I honestly don't even know the girl who assisted me with the service, she never introduced herself and didn't have a nametag. I guess I'll check off who I think it is. More

Excellent buying experience ....everything was done on time and done correctly the first time. Found the exact model and color we were looking for. This is the first new car we’ve ever bought and are very time and done correctly the first time. Found the exact model and color we were looking for. This is the first new car we’ve ever bought and are very happy with it. More