Wally's Volkswagen of Schenectady
Schenectady, NY
Filter Reviews by Keyword
By Type
Showing 1,221 reviews
Very pleased and feel like we got a genuinely good deal. Sales and management went out of their way to get the exact trim, features and color Tiguan we were looking for. 3rd VW from Fuccillo's. Sales and management went out of their way to get the exact trim, features and color Tiguan we were looking for. 3rd VW from Fuccillo's. More
My wife and I walked in in the afternoon with the intent of getting a new 2020 Jetta. She saw a used Atlas and fell in love with it. The finance team was able to get a deal done for us, and get my wife a lo of getting a new 2020 Jetta. She saw a used Atlas and fell in love with it. The finance team was able to get a deal done for us, and get my wife a lot more then we expected for her trade in. We ended up leaving with a new 2020 Jetta and a 2018 certified preowned Atlas, the same day with very reasonable financing, and both vehicles have extended warranties. Not once did I feel pressured to buy, and our sales person Kristian showed me all the differences between models, and helped us figure out how to use all the new features. These are the 2nd and 3rd vehicles we have purchased from Fuccillo, and in about 6 or 7 years, I am sure we will be back for new ones. More
Dan Goodrich sold me the Atlas. He was very easy to work with, he was very knowledgeable and very prepared. When I picked up my car, the process was a breeze. He had done all of the paperwork. I would refe with, he was very knowledgeable and very prepared. When I picked up my car, the process was a breeze. He had done all of the paperwork. I would refer anyone to Dan. He is very professional. More
We got the run around on pricing first. Then we went to pick up the car and sign paperwork they weren't ready. We spent 2 hours waiting to sign and then the didnt go over anything with the vehicle. We we pick up the car and sign paperwork they weren't ready. We spent 2 hours waiting to sign and then the didnt go over anything with the vehicle. We were buying a Certified used Volkswagon and when we went to leave, the car had a headlight out. It was after hours so they took a light out of another used vehicle. We got home and the car had no spare and it didn't even have valve stem caps on any of the tires. Called the dealership to have them make it right and I am still waiting. Its been three weeks. My suggestion is to go somewhere else. I dont recommend them at all. More
Great experience. Rachael and Shawn was very helpful. They were very patient with me. I am so happy with my new car. Thank you so much ! They were very patient with me. I am so happy with my new car. Thank you so much ! More
Great experience. The front end person went into great detail as to what would transpire because I brought in a “check engine light”. There was full transparency and I appreciated it. He checked all opt detail as to what would transpire because I brought in a “check engine light”. There was full transparency and I appreciated it. He checked all options to save me money. I will definitely use this dealership for all our VW service needs. More
In this time where we are facing a pandemic, not one person wore a mask while in or near my car. I would have appreciated VW not putting my family at risk. person wore a mask while in or near my car. I would have appreciated VW not putting my family at risk. More
Jennifer was absolutely fantastic!! She was helpful, communicative, and attentive. Didn't interact directly with the others, but I'm sure they are good too. communicative, and attentive. Didn't interact directly with the others, but I'm sure they are good too. More
We had an oil change done. The mechanic was very nice. He answered a few questions we had. Everyone was very nice! We even had a nice chat with our salesman. He answered a few questions we had. Everyone was very nice! We even had a nice chat with our salesman. More
Emanuel Maliq led me smoothly through the process to driving away in our new car. He was very agreeable and responsive to all my questions. He’s also a good communicator which I don’t take for granted! driving away in our new car. He was very agreeable and responsive to all my questions. He’s also a good communicator which I don’t take for granted! Thanks Manny! More