Wally's Volkswagen of Schenectady

From making the service appointment, to the check in process, to the explanation of services, the entire experience was smooth and stress free. Only reason for 4 of 5 stars is a common technical issue w process, to the explanation of services, the entire experience was smooth and stress free. Only reason for 4 of 5 stars is a common technical issue with my vehicle, not with the service department. More

Had a very good experience closing on my car with Kristian. Easy to work with and accommodated all of our needs during COVID. Was impressed with how dealership took safety precautions. Kristian. Easy to work with and accommodated all of our needs during COVID. Was impressed with how dealership took safety precautions. More

The effort put forth by the service department was less than satisfactory. The problem was resolved through the untiring efforts of a new sales person (Sam). than satisfactory. The problem was resolved through the untiring efforts of a new sales person (Sam). More

If every Fuccillo dealership was run like this one I wouldn’t hesitate to go back for my next vehicle. We came in from about 3 hours away for a car that turned out to be unavailable. Bill and Mike, th wouldn’t hesitate to go back for my next vehicle. We came in from about 3 hours away for a car that turned out to be unavailable. Bill and Mike, the sales manger worked with us and we’re very kind and patient. I wound up driving away today with a better car than I came to look at. They were great! More

Very quick service, no surprises, and friendly staff. Comfortable and roomy and quiet waiting area. This will be our go to dealership for sales and service. Comfortable and roomy and quiet waiting area. This will be our go to dealership for sales and service. More

Very pleased with the professionalism of the intake person. She made the experience very smoothe. Wait time was also very good, much shorter than anticipated. person. She made the experience very smoothe. Wait time was also very good, much shorter than anticipated. More

Very attentive, always gets me in quick and out quick too. Reasonable priced and quality work can’t ask for anything more than that. Dog too. Reasonable priced and quality work can’t ask for anything more than that. Dog More

Wonderful experience. Mark explained the entire process, answered all my questions and looked into all possible money saving options. We’ll definitely be using this dealership for all our service needs. answered all my questions and looked into all possible money saving options. We’ll definitely be using this dealership for all our service needs. More

Great service. Very friendly staff. There were no hovering salesmen. The facility was very clean and comfortable. Quick negotiation to get to the right price. hovering salesmen. The facility was very clean and comfortable. Quick negotiation to get to the right price. More

Bill and Mike were very helpful, and informative. This was our third vehicle deal with this dealership, and they did a great job. Their new sales space is terrific, too! was our third vehicle deal with this dealership, and they did a great job. Their new sales space is terrific, too! More