Wally's Volkswagen of Schenectady

Service is good but I do wonder why it takes 2 hrs. to change a tire. I arrive on appointment time given me for the flat tire I know I have. Average wait is at least 2 hours. change a tire. I arrive on appointment time given me for the flat tire I know I have. Average wait is at least 2 hours. More

Amazing service by both Bill and Grayson. Will definitely recommend to friends and family! Got me in the exact car I wanted for an amazing deal! Thanks so much! recommend to friends and family! Got me in the exact car I wanted for an amazing deal! Thanks so much! More

Exemplary job from start to finish by both Service Advisors Mark and Brianna and loved the message and video linked by the service technician. A++! Advisors Mark and Brianna and loved the message and video linked by the service technician. A++! More

I was really worried it was the first time I leased a car without the help of my husband he is in the hospital and I needed a car right away. I basically leased the care over the phone without even looking without the help of my husband he is in the hospital and I needed a car right away. I basically leased the care over the phone without even looking at it. My salesman was Shawn and he was so patient with me being from another state things were complicated but he got the job done and was so knowledgeable showing me how everything worked on my care. I am very happy . More

Great work by the whole team...had a complex issue and made sure it was fixed correctly...cant thank you all enough have a great weekend made sure it was fixed correctly...cant thank you all enough have a great weekend More

Bill what's terrific assisting me with my new car acquisition. I am so happy with the 2020 GTI and I will highly recommend this dealership to others acquisition. I am so happy with the 2020 GTI and I will highly recommend this dealership to others More

Very pleased with the service we received at Fuccillo VW. Everyone was friendly and welcoming. Very happy with our salesman, Bill Watson. We turned in a leased vehicle and left with a new lease on an Atlas. Everyone was friendly and welcoming. Very happy with our salesman, Bill Watson. We turned in a leased vehicle and left with a new lease on an Atlas. Bill was professional, knowledgeable, efficient and accommodating. We definitely would do business with him in the future. Barrett Family Delmar More

As always, I’m greeted by the wonderful staff. They take good care during the pandemic to get you in and out safely. Always glad to come back. good care during the pandemic to get you in and out safely. Always glad to come back. More

Moody was amazing! So helpful, friendly and professional. Always a positive experience. The staff were all friendly and efficient and I was done sooner than expected Always a positive experience. The staff were all friendly and efficient and I was done sooner than expected More

If I could give more than 5 stars I would. First, Bill greeted me immediately. I haven’t purchased a vehicle in over 16 years and am not technologically savvy at this age . He had so much patience and spe greeted me immediately. I haven’t purchased a vehicle in over 16 years and am not technologically savvy at this age . He had so much patience and spent time not hurrying me reviewing car interior buttons (some - a few times until I understood the operation) Also, my credit is not stellar. I knew the car I wanted and the maximum monthly amount i could afford ...Chad was amazing in the finance Dept. . He got me financed with a phenomenal rate. He also had patience as I had changed my mind on an added package I removed a half hour later . Mike, the general manager went thru all the paperwork, making the whole process flow effortlessly. I walked in in the morning and a few hours later, drove home in a beautiful car. I will highly recommend this dealership to all my friends . Thank you for the easy transaction . More