Wally's Volkswagen of Schenectady

We were very pleased with the service even though we didn’t get the car sooner understood that parts needed to be ordered. I appreciated my radio being set up with my favorite stations. didn’t get the car sooner understood that parts needed to be ordered. I appreciated my radio being set up with my favorite stations. More

Money hungry made me come back and forth for the same leak 3 times and made a different excuse every time. No discount or nothing leak 3 times and made a different excuse every time. No discount or nothing More

Chris was very helpful and professional. He took his time with us. I am happy with my lease and my brand new Taos. Positive experience. with us. I am happy with my lease and my brand new Taos. Positive experience. More

False advertising on a used car that I was interested in. Ad says "just in" though I found out an employee has been practically living in it for over 7,000 miles more than what is advertised. Ad also says on Ad says "just in" though I found out an employee has been practically living in it for over 7,000 miles more than what is advertised. Ad also says only one owner, but I think this constitutes a second. Obviously you can't see the vehicle for days until they wrangle it back to the dealership and clean it up. If a person works for a dealership, shouldn't it be easy for them to own their OWN car rather than using the inventory so extensively?? I'm sure they can get a good deal if they have a financial hardship. More

Noah Terry, the salesman was polite and knowledgeable. I really appreciated that I wasn’t pressured into making a decision right away. My experience was a positive one. The people we spoke with were profe really appreciated that I wasn’t pressured into making a decision right away. My experience was a positive one. The people we spoke with were professional and friendly and able to answer any questions we had. More

Prompt and satisfying experience. Service person Mark was friendly, ever-helpful, and made sure I was happy with the service. As a new customer of Fuccillo, I am impressed by the staff and the quality of wor friendly, ever-helpful, and made sure I was happy with the service. As a new customer of Fuccillo, I am impressed by the staff and the quality of work. Will visit again. More

Sales rep (Dan) was quite knowledgeable about the Taos even though it is a very new model. We had a very long wait for Allstate to arrange the insurance details and Dan was an engaging conversationalist even though it is a very new model. We had a very long wait for Allstate to arrange the insurance details and Dan was an engaging conversationalist--about cars and many other things. More

Excellent customer service helps you find a car that fits you. They took their time to help me. I’m happy that I chose Fucillo Volkswagen you. They took their time to help me. I’m happy that I chose Fucillo Volkswagen More

The problem was diagnosed and fixed within the hour. Everyone was super nice and explained what needed to be done. Will be back to get my front brakes fixed. Everyone was super nice and explained what needed to be done. Will be back to get my front brakes fixed. More

Service was friendly and kept me informed during the maintenance process. It was a check engine light visit and the issue seems to be resolved. maintenance process. It was a check engine light visit and the issue seems to be resolved. More