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Wally's Volkswagen of Schenectady

Schenectady, NY

4.3
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

June 12, 2018

leasing a new car I was super happy fuccillo was able to give me everything I wanted a more with a new car! This is my 2nd car leasing through them and i would not pick More

by alexd2228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kerwin
Jun 13, 2018 -

Wally's Volkswagen of Schenectady responded

I am so happy we were able to help you find a car you love! Thank you for this great review and for being a loyal Fuccillo customer. Congratulations! Best, William Granata, General Manager, (518) 374-9161

June 11, 2018

Incredible Customer Service! I purchased an Audi Q5 at Fuccillo Volkswagen in Schenectady NY. Upon walking I was greeted by Beatriz. She was my sales agent. I had a wonderful cust More

by Aloca13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Granata, Nick Megas, Beatriz Hernandez
Jun 13, 2018 -

Wally's Volkswagen of Schenectady responded

That you so much for this great review. I am so happy Beatriz and our team were able to help you get into the vehicle you wanted! Congratulations & enjoy! Best, William Granata, General Manager, 518-374-9161

June 09, 2018

Knowledgeable, efficient, and no hassles Worked with Beatriz today and left the dealership with a beautiful new vehicle that perfectly matched what I was seeking and my budget. Beatriz was More

by D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Patel, Beatriz Hernandez
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Congratulations on your new purchase! I hope you continue to enjoy your new vehicle! It is wonderful to know you feel confident in your decision to choose us as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Best, William Granata, General Manager, (518) 374-9161

June 08, 2018

Buying a new car From finding the actual car, to the financing Fuccillo took care of everything. They were kind, friendly and efficient. It made my experience easy and More

by Jesso15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Patel, Nick Frontale
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for your feedback! I am so happy our team was able to help you get into your new vehicle with ease! Congratulations! Best, William Granata, General Manager, 518-374-9161

June 08, 2018

Not for me At first they gave me a great deal on a new Jetta and I loved the car. Then it started making an odd noise. When I took it to Fuccillo to have it More

by maryjane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember any of their names
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Best, William Granata, General Manager, 518-374-9161

June 07, 2018

Nick Frontale is amazing! I had the most wonderful experience at Fuccillo Volkswagen, mainly because of the attributes of Nick Frontale. Immediately upon meeting Nick, I knew More

by Jclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Frontale
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

I am so happy to hear you had such a great experience with Nick while at our dealership and even once you left, with his follow up. Congratulations on your new vehicle! Best, William Granata, General Manager, 518-374-9161

June 06, 2018

Pleasure to do business with I just purchased a vehicle at your dealership today.Nick was my salesman.His knowledge of your products was very impressive,he was a pleasure to deal More

by Very happy new Tiquan owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Granata, Kevin Patel, Nick Frontale
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for sharing your feedback! We always do our best to make sure all of our customers leave with the right vehicle that they love and we're glad that you're enjoying your new Tiguan! We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

June 05, 2018

My first vw car My car buying experience was great from start to finish, I fell IN LOVE with the new 2019 Jetta, i thought they only changed the way the car looked bu More

by Nikkisaffie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Megas, Brian Pulsifer, Scott Marlette, Terry Koonce, Kevin Patel, David Doohan, Emanuel Maliq, Kristian Maliq, Paul Rifenburgh
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Congratulations on your new purchase! I hope you continue to enjoy your new Jetta! It is wonderful to know you feel confident in your decision to choose us as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Best, William Granata, General Manager, 518-374-9161

June 04, 2018

Buying my first brand new car at Fuccillo VW From the time I walked into the building at Fuccillo VW I felt welcomed and at ease both of which I didn't feel at other dealerships that i visited in More

by PostmanAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Patel, Paul Rifenburgh
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the Fuccillo family, so I am glad that Paul and our team provided excellent assistance during your recent visit. Know our working relationship will continue to be successful in years to come. Congratulations! Best, William Granata, General Manager, 518-374-9161

June 03, 2018

Golf lease Bill was awesome, very knowledgeable and a pleasure to work with. He did everything possible to make this lease work for me. Will definitely come back More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marlette, Scott Kuhl, Kevin Patel, Bill Watson
Jun 15, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for the great feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit with Bill and our team. Congratulations!. Best, William Granata, General Manager, 519-374-9161

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