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Wally's Volkswagen of Schenectady

Schenectady, NY

4.3
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

August 10, 2018

Best VW dealer around This dealership is very responsive and accommodating to my request for service. They were able to fixed the issues in a timely fashion. Highly recomme More

by LESLIE.POLSINELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Masigla
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great review. We appreciate our service team so much and I am so happy you recognize their hard work as well! We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

August 10, 2018

Wonderful Experience Fuccillo Volkswagen in Schenectady was by far my favorite dealership around! After searching for the perfect car after graduation and visiting other p More

by Kimfreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rifenburgh
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

This is HUGE! Thank you so much for this great review, I am so happy Paul and our team were able to help you get into your new Jetta , in and out with ease! CONGRATULATIONS! Best, William Granata, General Manager, 518-374-9161

August 10, 2018

Bait and switch xxxxxxxx. This dealership is nothing more than filthy xxxxxxxx. They used a classic bait and switch on us at the very last minute. They will add on extras to yo More

by Karmabus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Granata, DUANE ANDERSON
Aug 11, 2018 -

Wally's Volkswagen of Schenectady responded

I am sorry to hear you did not have a pleasant experience with Fuccillo Volkswagen. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. I would greatly appreciate if you can contact me at your convenience. Best, William Granata, General Manager, 518-374-9161

August 10, 2018

Could have been better Recently bought a used car from this dealership. For those like me that have no time to read reviews or write them for that matter here is a bullet-ed More

by Andrew Putney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DONTE GOLSTON
Aug 11, 2018 -

Wally's Volkswagen of Schenectady responded

I am sorry to hear you did not have a pleasant experience with Fuccillo Volkswagen. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Best, William Granata, General Manager, 518-374-9161

August 09, 2018

Great car This is my third car from Fucillo Rob, the sales rep was very easy to work with and get the car Ii was looking for at a great price More

by CRAIGMYERS59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo
Aug 09, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great feedback, we really appreciate it! I am so happy Rob and our team were able to get you into the vehicle you wanted at a great price. Congratulations! Best, William Granata, General Manager, 518-374-9161

August 08, 2018

Get My Oil Change Unfortunately my rug on the driver side was full of dry mud cause no rug cover was put over my rug, also all my rims had grease fingers print all ov More

by 19er374.er
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rifenburgh
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for your feedback - I want to apologize about the imperfections that were left on your car. We strive to make sure every vehicle is detailed and cleaned 100% to customer expectations. We appreciate your honestly and will learn from our mistakes and be able to improve our services. I am happy to hear you had a pleasant experience with our staff! Best, William Granata, General Manager, 518-374-9161

August 08, 2018

My experience with Rob S. was wonderful! My experience at VW with Rob S. was easy and amazing! He was willing to take his time to find me a safe, reliable car that I could afford. I am an ext More

by KCOMPROSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo
Aug 09, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great review! I am SO happy Rob was able to get you into a safe, reliable, affordable vehicle. Congratulations and enjoy your new Tiguan! Best, William Granata, 518-374-9161

August 07, 2018

Oil change Staff was courteous and did job in timely manner. Only problem they didn't wash my car where as all other visits I've had they always did. More

by ELAINEFLOTOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Doohan
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great feeback - we really appreciate the honesty! I want to apologize about your car not being detailed as it usually is. We learn from your feedback and will improve our services! Best, William Granata, General Manager, 518-374-9161

August 04, 2018

Top Notch Service! Fuccillo VW went above and beyond for me as a first time customer. Head and shoulders above any dealership. From the minute I walked in the door they More

by brettpac3210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Patel, Beatriz Hernandez
Aug 09, 2018 -

Wally's Volkswagen of Schenectady responded

This is awesome! Thank you for your great feedback.I am so happy our team offered you such a pleasant experience. Congratulations on your new purchase! Congratulations and enjoy your new Tiguan! Best, William Granata, 518-374-9161

August 03, 2018

Great experience financing a new car Went to fuccillo vw to buy a car and ended up getting a new Jetta. It was my first time going to a dealership and the salesman made it a very smooth a More

by Crjohnson789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Maliq
Aug 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great review! I am so happy your visit was seamless and efficient. Congratulations on your new Jetta - enjoy! Best, William Granata, General Manager, 518-374-9161

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