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Wally's Volkswagen of Schenectady

Schenectady, NY

4.3
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

August 23, 2018

Service The staff were extremely helpful and efficient. At all times Josh kept me informed as to the progress on the work and explained the cost. More

by MHART45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh M service manager
Sep 08, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great review! I am so happy Josh and our Service Team were so helpful and efficient during your recent visit. We look forward to seeing you again. Best, William Granata, General Manager, 518-374-9161

August 22, 2018

It was a very smooth transaction I am very pleased with the people I interact with at Fuccillo VW. Everyone is extremely courteous and knowledgeable of the vehicles they are selling. More

by PKERWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Megas, Beatriz Hernandez
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great review! I am so happy you continue to have such pleasant experiences with our dealership. We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

August 22, 2018

It was all good. Everything was taken care of in a timely manner and there were regular phone contacts to keep me apprised of the status of the car repair. More

by SEROBERTS46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briar Rose, Don
Sep 08, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great review, I am so happy our Service Team was able to help you in a timely manner! Best, William Granata, General Manager, 518-374-9161

August 21, 2018

Easy, quick service appointment I was in and out in an hour and very pleased with the service on my vehicle. Josh was professional, polite, easy to work with. More

by CBBRANCASI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

I am so happy your recent service visit was quick and efficient! Thank you for sharing your feedback. We look forward to working with you again. Best, William Granata, General Manager, 518-374-9161

August 20, 2018

Bought used car Great overall experience. Staff was easy to work with, willing to engage in open a d transparent negotiation and not overly pushy. Would reccomend t More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rifenburgh
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great review! I am so happy Paul and our team were able to help you get into a vehicle you love while being clear and transparent while working the deal. We look forward to working with you again. Congratulations! Best, William Granata, General Manager, 518-374-9161

August 19, 2018

Nice job Drove in on a Saturday morning with no appointment, I can't imagine a busier time. They took care of my need for a NYS inspection and oil change prom More

by switchboss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Zabolcki
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great feedback! We truly cannot express how much we appreciate our Service Team. I am so happy we were able to take care of you and get you in and out so you could enjoy your Saturday! We look forward to seeing you again. Best, William Granata, General Manager, 518-374-9161

August 18, 2018

Bought here twice. Will go back again. I hate buying cars. Fuccillo made ttprocess a bit more palatable. No pressure and straight forward with all the numbers. I’ll go back again. More

by CHARLESQUINN720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Megas, Paul Rifenburgh
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great review, I am so happy Paul and Nick were able to make your experience seamless and efficient! We look forward to working with you again. Congratulations! Best, William Granata, General Manager, 518-374-9161

August 18, 2018

Wonderful! Donny was fantastic! He took us back and showed us what needed to be done to our VW. He clearly explained every option for us and never tried to up-se More

by MR.LANTERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this wonderful feedback! I am so happy you have such a pleasant experience with Don and our Service Team. We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

August 18, 2018

Friendly service Josh was polite from the moment I walked in the door. Our interaction was efficient and personable. The service was efficient. - they even put my regi More

by Ayyedubs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Misigla
Sep 04, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great review! I am so happy you had such a great experience with Josh and our service team. We appreciate them so much so we are so happy you do too! Best, William Granata, General Manager, 518-374-9161

August 11, 2018

It was great! I had a great experience at Fucillo VW of Schenectady. I had a good idea of what I wanted when I walked in and they set me right up. I’m a recent coll More

by Mayka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Watson
Aug 24, 2018 -

Wally's Volkswagen of Schenectady responded

Congratulations on your new purchase! I hope you continue to enjoy your VW! It is wonderful to know you feel confident in your decision to choose us as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Best, William Granata, General Manager, 518-374-9161

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