Wally's Volkswagen of Schenectady

Fast and friendly I was due for an oil change and state inspection for my car. I made an appointment online the night before and arrived the next day. I was helped by D I was due for an oil change and state inspection for my car. I made an appointment online the night before and arrived the next day. I was helped by Don who was very friendly and gave me a break down of all I needed. Dropped my car off and came back 2 hours later with time to spare before I had to head to school. More

Great Fast service! Came in for an inspection. While there I was asked by Josh the man waiting on me if I had any questions about my beetle I mentioned I was having a win Came in for an inspection. While there I was asked by Josh the man waiting on me if I had any questions about my beetle I mentioned I was having a window issues but would have it looked at a different time. He went out of his way and walked out to my car and showed me exactly how to fix the problem! I am so pleased with my service. 10/10 I would recommend! Their VW service is the best in the area hands down! More

Service-Oil Change Review My experience was good. The customer service reps were attentive and answered my questions about additional service I need. I scheduled a follow up v My experience was good. The customer service reps were attentive and answered my questions about additional service I need. I scheduled a follow up visit for brakes and a new mirror. The service people always treat me courteously when I visit. More

Great customer service Paul made the buying process very easy and always took my interests into consideration to help me get the best vehicle. Very happy with my purchase an Paul made the buying process very easy and always took my interests into consideration to help me get the best vehicle. Very happy with my purchase and would gladly recommend him to another buyer More

Great service I needed an oil change and inspection and called nemer at 2:00 on a Saturday and they were not able to get me in that day. So, I called fuccillo and t I needed an oil change and inspection and called nemer at 2:00 on a Saturday and they were not able to get me in that day. So, I called fuccillo and they were able to get me in at 2:30 and even better the oil change was $10 cheaper. The dealership is atrocious inside, but they appear to be building a new one and the service advisor that was on had great customer service. I would definitely go back to them next time I need service. More

Tire Pressure Monitoring System My 2016 VW Passat had a problem with the TPMS I got an appointment for the next day and the service writer got it in the shop very quickly The mecha My 2016 VW Passat had a problem with the TPMS I got an appointment for the next day and the service writer got it in the shop very quickly The mechanic found a trouble code stored in the computer, cleared it and the service writer explained to me (in language I understood) how the system worked and I was out the door in less than an hour total time. More

Excellent service. Timely repair Excellent service and timely repairs. Estimated wait time was accurate and the wait area was accommodating. I will highly recommend this dealership t Excellent service and timely repairs. Estimated wait time was accurate and the wait area was accommodating. I will highly recommend this dealership to my family and friends More

BMW x1 purchase Bill and Luis did a great job working together to get this car to us fast, efficient, and made the experience enjoyable. Very friendly environment and Bill and Luis did a great job working together to get this car to us fast, efficient, and made the experience enjoyable. Very friendly environment and stress free. More

Water leaking into storage area From heavy rains experienced during the end of July. Car kept over night, no loaner available. Found issue and returned car, warranty coverage resulti From heavy rains experienced during the end of July. Car kept over night, no loaner available. Found issue and returned car, warranty coverage resulting in no charge. More

great, service advisor Don right on ball. I arrived for my 9:00am at 8:50am and Don Mclennan took me right away. He explained 40,000 check up and what needed to be checked and /or replace and I arrived for my 9:00am at 8:50am and Don Mclennan took me right away. He explained 40,000 check up and what needed to be checked and /or replace and tire rotation. They had us out in just under an hour. Everything was fine and I enjoyed talking with the salesman and women. Great people, you should be proud of your staff. Thanks Tom and Mona Slavin More