Wally's Volkswagen of Schenectady

Efficient service Donald McLennan was personable and informative. The price tag was high, but they had a lot to do. I will be interested to see the new facilities when Donald McLennan was personable and informative. The price tag was high, but they had a lot to do. I will be interested to see the new facilities when they are completed. More

Excellent and quick service The service was top notch Don helped me with the appointment and devin took car of me and my car for an inspection. I was in and out promptly and prof The service was top notch Don helped me with the appointment and devin took car of me and my car for an inspection. I was in and out promptly and professionally would highly recommend. More

Great serivce Have purchased two vehicles from the Fuccillo group and have been happy with both experiences. Have also had my vehicles serviced there and was happy Have purchased two vehicles from the Fuccillo group and have been happy with both experiences. Have also had my vehicles serviced there and was happy with the service experience. More

1 year service. Went very well and was treated especially we The service center at Fucillo VW is an excellent place to bring your vehicle to make sure you get true VW products. The prices are very competitive wi The service center at Fucillo VW is an excellent place to bring your vehicle to make sure you get true VW products. The prices are very competitive with any shop out there and they treat you like family! More

Great experience! I really needed help getting rid of my old vehicle and bill, as well as everyone else at Fuccillo, helped out tremendously! I went in not thinking I w I really needed help getting rid of my old vehicle and bill, as well as everyone else at Fuccillo, helped out tremendously! I went in not thinking I would leave with a car and I left with a brand new one that night. I couldn’t be happier! Thank you guys so much More

Good experience Service advisor was not pushy and did not try to upsell into unnecessary service. Service time was expedient and price was fair. Would go back. Service advisor was not pushy and did not try to upsell into unnecessary service. Service time was expedient and price was fair. Would go back. More

Emanuel was great, very knowledgeable and super patient Emanuel was the highlight of the experience. Brenna was a great help as well in helping us sort out our title issue with our trade in. Emanuel was the highlight of the experience. Brenna was a great help as well in helping us sort out our title issue with our trade in. More

I wouldn't go anywhere else. After shopping for cars for over three months now, I found that my experience at Fuccillo Volkswagen of Schenectady was very inviting, and I did not h After shopping for cars for over three months now, I found that my experience at Fuccillo Volkswagen of Schenectady was very inviting, and I did not have to deal with any nonsense. The general manager, William Granata took the extra time out to sit down with me and work with me to get my monthly payment to something that I could afford. William did everything he could to find me the perfect car for the perfect price, and I even got to ring the bell :). Every employee at the store was very welcoming and made sure I was comfortable and was having a positive experience. I also was pleased that I was offered a drink on two separate occasions by both my salesperson, Beatriz, and by the General Manager, William. Any questions I had once I left the store were answered directly by William, and he made sure to follow up with all questions asked. Will definitely be going back. More

Clean Deal Emanuel was great , fast clean deal everything was upfront and transparent. No ridiculous Fees like we have here on Long Island. All in All very pleas Emanuel was great , fast clean deal everything was upfront and transparent. No ridiculous Fees like we have here on Long Island. All in All very pleased. More

it was a long wait waiting as excessive. At one point, I walked out of the waiting area, only to find that the vehicle was actually ready a while ago. Servicing was co waiting as excessive. At one point, I walked out of the waiting area, only to find that the vehicle was actually ready a while ago. Servicing was completed already, but it seemed that the dealership did not care to speed things up. When it finally came to billing preparation, it was again very slow. There was extensive manual data entry and fiddling with the billing system. More