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Wally's Volkswagen of Schenectady

Schenectady, NY

4.3
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

September 12, 2018

excellent personable service called several capital district volkswagen dealerships that were pushing me down the road for my first oil change. fucillo volkswagen Josg and don ans More

by AASAIACONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Masigla and Don Mclennan
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great rating! We are so happy you had such a great experience with our service team. We would LOVE to help you get into your next new vehicle! We look forward to seeing you again.

September 11, 2018

Great friendly service that’s why you guys are so HUGE. I get great satisfaction knowing when I bring my vehicle into Fuccullio Volkswagen I know that I’m getting awesome friendly service every time my ve More

by 2014TDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Galbreth, Terry Koonce, Beatriz Hernandez, Mike Kerwin, Emanuel Maliq, Kristian Maliq, Paul Rifenburgh, Noah Rummo-Faulkner, DUANE ANDERSON, DONTE GOLSTON
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-star rating! We are so happy you have such pleasant experiences with our service department. We look forward to seeing you in our new facility!

September 10, 2018

Great Experience Always happy with my service experience here. Always worth it because of great people and customer service. Appreciate your honest opinions and expe More

by SF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don from service
Sep 11, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you so much for this great feedback! I am so happy to hear you continue to have such wonderful experiences with our Service Department. We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

September 09, 2018

Great dealership Brought my car in for service. A semi-bad experience was turned into a good one through the excellent customer service provided to me through Fuccilo. More

by jodi2572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brier Rose
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-star rating and recommendation! We are so happy we were able to make your vehicle servicing smooth and efficient.

September 08, 2018

Professional and courteous staff It was the day after Labor Day and very busy in service department. Don did an excellent job in d eating with customers and made every person feel imp More

by CASINOQUEEN38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great service visit with Don.

September 08, 2018

Outstanding people Everything from making the appointment with briar Rose to cashing out after I was done was done very professional and briar Rose went above and beyo More

by BCLINK1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briar rose rock star
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great experience from beginning to end with our service department.

September 08, 2018

Great service experience at Fuccillo VW of Schenectady I went to Fuccillo to have an inspection and some brake work done after another service center was unable to fix my problem. I dealt mostly with Ryan More

by lnpurple77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Donny, service.
Sep 11, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great feedback! We appreciate your honesty. I am happy you were pleased with your recent visit. We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

September 08, 2018

Great job Greeted quickly, got in and out quickly,reviewed work done and what to expect next time. Will definitely schedule my next service at fucillo VW! More

by PCOGGAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Zablocki
Sep 11, 2018 -

Wally's Volkswagen of Schenectady responded

Thank you for this great feedback! I am so happy our Service Team was quick and efficient during your recent visit. We look forward to seeing you again! Best, William Granata, General Manager, 518-374-9161

September 07, 2018

So far, nothing but a great service experience. Service Manager, apologized three times for the five minute wait. I said no problem and I asked him if he had been to the doctors office or emergency More

by HVCSTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the 5-Star rating! We truly appreciate your feedback.

September 07, 2018

20 K miles scheduled maintenance I had a scheduled appointment. The service tech processed me quickly. I waited for the car in the lounge, which was not air conditioned. It was a very More

by PETERB3301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember who I worked with.
Jan 03, 2019 -

Wally's Volkswagen of Schenectady responded

Thank you for the great rating! We appreciate your honesty and would like to apologize about our current building conditions - we will be in our new building in a week or so! We hope you are as excited as we are.

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