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Wally's Volkswagen of Schenectady
Schenectady, NY
1,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,221 reviews
October 05, 2018
Quick and easy I had made an online appointment for 2 pm and arrived a little early. Donnie took care of me right when I walked through the door and was able to get I had made an online appointment for 2 pm and arrived a little early. Donnie took care of me right when I walked through the door and was able to get my appointment started early. Devin had my factory maintenance done and my car returned before I even finished going through my emails. Friendly and professional. More
by CJ
Verified CustomerEmployees Worked With
Devin Stark, Don McLennan
October 05, 2018
Emissions Service Action 24DR I received the notice from VW, called Fuccillo the next day, made an appointment, brought the car in - within an hour I was on my way. Great! I received the notice from VW, called Fuccillo the next day, made an appointment, brought the car in - within an hour I was on my way. Great! More
by FISKD
Employees Worked With
Josh Masigla
October 05, 2018
Oil change and tire rotation I arrived about 15 minutes late to my appointment due to not being able to leave work as early as I would have hoped. No problem with the appointment I arrived about 15 minutes late to my appointment due to not being able to leave work as early as I would have hoped. No problem with the appointment though. They were able to service my car without any delay. More
by ameyer2011
Employees Worked With
Don McLennan
October 03, 2018
Quick service We had a recall on a Takata airbag. The job was completed in less than an hour. We consider this an excellent turn around time. The service rep was We had a recall on a Takata airbag. The job was completed in less than an hour. We consider this an excellent turn around time. The service rep was pleasant and very helpful. More
by arrowhead27
Employees Worked With
Don McLennan
October 02, 2018
Great customer service in Service Dept. Great customer service with checking in and Lou DeVito the mechanic was amazing and detailed in explaining what the vehicle needed and didn't need. V Great customer service with checking in and Lou DeVito the mechanic was amazing and detailed in explaining what the vehicle needed and didn't need. Very thorough. More
by MWHELAN0
Employees Worked With
Lou DeVito, Don
October 01, 2018
Replacement of damaged gas tank Damage sustained to my car resulted in the need of existing gas tank to be removed and replaced. The staff, which have always been helpful and courte Damage sustained to my car resulted in the need of existing gas tank to be removed and replaced. The staff, which have always been helpful and courteous, as well as efficient in any work this car and my previous VW has required. From estimation to completion, the service was performed in a timely matter and with service reps keeping me informed of work done through the entire process. It is the quality service I've experienced for a number of years that made my decision to replace my last VW at this dealership. Jeff Boyer More
by JBOYERART
Employees Worked With
Don and his staff in the service department.
October 01, 2018
2019 Jetta Excellent service Manny was very helpful and very thorough through the entire process. Highly recommended Very excited about my new car. F Excellent service Manny was very helpful and very thorough through the entire process. Highly recommended Very excited about my new car. Fuccillo is extremely HUGE More
by Valeriedejesus92
Employees Worked With
Trevor schmetterer, Emanuel Maliq, Kristian Maliq
September 30, 2018
Great experience My expenience was great with everybody we worked with at Fuccillo. They got me in the car I wanted at the price I was looking for. All the staff was v My expenience was great with everybody we worked with at Fuccillo. They got me in the car I wanted at the price I was looking for. All the staff was very knowledgeable about the vehicles and extremely friendly! More
by Agleason529
Employees Worked With
Emanuel Maliq, Noah Rummo-Faulkner, DONTE GOLSTON
September 28, 2018
Perfect Service This dealership is fast and reliable. They got my car in quick, did everything I asked and more. Very friendly staff, love coming here for all my ca This dealership is fast and reliable. They got my car in quick, did everything I asked and more. Very friendly staff, love coming here for all my car needs. More
by SUNSHINESTAR721
Employees Worked With
Paul Rifenburgh
September 28, 2018
new car purchase Very good experience dealing with Paul Rifenburgh. Would highly recommend Paul to family and friends. Very friendly and Paul was easy to communicate w Very good experience dealing with Paul Rifenburgh. Would highly recommend Paul to family and friends. Very friendly and Paul was easy to communicate with. First rate experience. More
by SPHINNEY
Employees Worked With
Kevin Patel, Paul Rifenburgh
