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Wally's Volkswagen of Schenectady

Schenectady, NY

4.3
1,221 Reviews

2240 Central Avenue

Schenectady, NY

12304

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Showing 1,221 reviews

October 17, 2024

if i could put negative numbers i would do so! it appears they quoted me a repair for over $1400k. When i took it to another VW dealership w/o the history , they mentioned NOTHING of a $1400 re More

by maura2dogs
Recommend Dealer
No
Employees Worked With
XXX
February 29, 2024

Krystin Strand was wonderful. She made buying a car a walk in the park. Anyone I talk to I will be sending her way! Thanks again Krystin! More

by Nurseperry.mp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystin Strand
November 08, 2023

I just purchased my first vehicle from this dealership. Mark Budka was my salesman. He provide me whit excellent service, and i would recommend him to all my friends and relatives. More

by Clarence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Budka, Grayson Brooks
October 28, 2023

I just purchased my fourth vehicle from this dealership. Bill Watson, my salesman, is fantastic. 100% transparency and polite and professional. Thank you! More

by colguice73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed and Jeffrey, Grayson Brooks
Oct 28, 2023 -

colguice73 responded

Colleen M.

September 18, 2023

Excellent service, I would definitely recommend to friends and relatives. Tanesha is a professional salesperson and I wish her all the luck in her advancing career. More

by B Coan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanesha Gordon, Mike Kerwin, Mark Wells, Karl Betterton, Moody Ashkar, Jennifer Periard, Grayson Brooks, John Whalen
August 31, 2023

Was greeted in the parking lot by Noah! Within minutes he had me test driving a new Taos and 2 hours later I was driving home in the new car! Such a quick, process. Noah and his manager Moo More

by RaymondMcDonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah, Moody Ashkar
July 22, 2023

I would definitely not recommend! !! I bought a 50,000 dollar vehicle from them and the day I brought it home there were issues. The salesman was wonderful. However, the financial mana More

by tammymaeperrault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff, Bill
May 01, 2023

Just bought a new Jetta. Noah answered all my questions. He was very knowledgeable! Thanks, Noah. More

by magnanotammy
Recommend Dealer
Yes
Employees Worked With
Noah
March 30, 2023

I recently worked with Derwyn to purchase my new Volkswagen. Derwyn was very knowledgeable, kind, patient and helpful. He helped make purchasing a car very easy and went out of his way to make every More

by KMK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derwyn, Mike Kerwin
January 19, 2023

If I could give this dealer a lower rating I would. Besides the shady dealing they tried to do to my daughter on her purchase, their business manager was rude, condescending and a liar. The sales manag More

by Pbrand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Business Manager, Moody Ashkar, Grayson Brooks
Jan 23, 2023 -

Wally's Volkswagen of Schenectady responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our sales department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Moody Ashkar General Manager moodya@wallysautogroup.com

Jan 23, 2023 -

Pbrand responded

If that was the case, why did you stand there and allow it to happen over the course of THREE days. It’s clear to me it is standard practice.

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