Wally's Nissan of Latham

Nate, Nikkie and everybody at the dealership were safe and pleasant to work with. All around -a wonderful experience helping us find the perfect car for our son. and pleasant to work with. All around -a wonderful experience helping us find the perfect car for our son. More

Excellent service. Jeremy was very friendly and accommodating. Easily able to make a convenient service appointment. Waiting area clean and quiet. Updates were provided during the process. accommodating. Easily able to make a convenient service appointment. Waiting area clean and quiet. Updates were provided during the process. More

Got me In and out the same day. Safe and professional service. Kept me updated the whole time. Overall great first experience. clean environment. No complaints service. Kept me updated the whole time. Overall great first experience. clean environment. No complaints More

The friendliest and happiest service department I have ever encountered. They genuinely enjoy their job and it shows! Eric Messier, Samantha and Fran (service manager) are absolutely fantastic! ever encountered. They genuinely enjoy their job and it shows! Eric Messier, Samantha and Fran (service manager) are absolutely fantastic! More

Poor service experience. Had to go back multiple times and waited entirely too long for a windshield wiper to be delivered when my appointment was scheduled well in advance. Problem should have been fixed and waited entirely too long for a windshield wiper to be delivered when my appointment was scheduled well in advance. Problem should have been fixed before I even bought the car. More

I went in for my first service maintenance /oil change tire rotation my car went in on scheduled time while I waited and was ready in one hour washed and pulled out front I was able to get to work on time tire rotation my car went in on scheduled time while I waited and was ready in one hour washed and pulled out front I was able to get to work on time More

Good service on 4/23 and 4/28. I was able to get a rented car this time which was very helpful for my busy schedule. car this time which was very helpful for my busy schedule. More

Service rep was friendly There were no surprises as to the total cost for service as the expectation was set upfront. Only down side was that I wish shuttle service was offered as an option other than wai the total cost for service as the expectation was set upfront. Only down side was that I wish shuttle service was offered as an option other than waiting. More

Caitlyn was very helpful during the purchase process as well as after. Even after the purchase of the new car she helped with any questions I had. well as after. Even after the purchase of the new car she helped with any questions I had. More

Excellent service, very thorough. They don't miss anything. More expensive than I expected since car is just 2 years old. Rear lift gate broken already. Too expensive to have it fixed now given today anything. More expensive than I expected since car is just 2 years old. Rear lift gate broken already. Too expensive to have it fixed now given today's bill. Maybe Nissan will help subsidize since the car is still quite new. More