Wally's Nissan of Latham

Very helpful George was very on top of everything. Made sure we got the best deal we could. We had a couple things that slowed our process down but thanks to Georg George was very on top of everything. Made sure we got the best deal we could. We had a couple things that slowed our process down but thanks to George we were able to pick up where we left off the next day and finish our process to go home with our new car. More

Outstanding! Excellent service extremely nice and professional techs. I would recommend this dealership to anyone and everyone! Nick Mucha was top shelf with excel Excellent service extremely nice and professional techs. I would recommend this dealership to anyone and everyone! Nick Mucha was top shelf with excellent service knowledge and excellent customer skills! More

service engine soon light on Justin Brown my service desk rep. explained to me in detail the issue. I was pleased it was a faulty part and covered under my warranty. Justin Brown my service desk rep. explained to me in detail the issue. I was pleased it was a faulty part and covered under my warranty. More

E xcellent So far very pleased with everything. Have recommended others. Great staff. Probably will remain with Fuccillo because of the help I have received from So far very pleased with everything. Have recommended others. Great staff. Probably will remain with Fuccillo because of the help I have received from them. Thanks More

Fast and curtious servo Car was taken in and they had the work done within an hour. My wife was happy that they did a good job. Will go back if I need service anytime Car was taken in and they had the work done within an hour. My wife was happy that they did a good job. Will go back if I need service anytime More

No Pressure to buy We had a great experience leasing our new car. No pressure in buying something we didn’t want. Bryan was very curtious with us, showing us want we wan We had a great experience leasing our new car. No pressure in buying something we didn’t want. Bryan was very curtious with us, showing us want we wanted and made sure we were happy with our purchase. Rest of the staff are very friendly and were happpy to help us. Would recommend this dealership to anyone who is interested in buying or leasing a car or truck. More

Great! Justin, Charlie, and cheryl were great! Justin was informative and walked me through the pricing and options for my car. I watched Charlie take his ti Justin, Charlie, and cheryl were great! Justin was informative and walked me through the pricing and options for my car. I watched Charlie take his time qith my car and assure everything was not only done correctly but that i did not have any issues and bith Charlie and justin explained everything in detail. Cheryl save me money and was friendly. She signed me up.for the rewards program and saved me 25 dollars on my purchase and future purchases. It was a great experience and my car runs great! Ill see you qll soon. Thanks More

Why have appointments I made an appointment for my 5,000 mile oil change for 9:30 am. I have a 3 year maintenance package. I had to tell them I had the maintenance package, I made an appointment for my 5,000 mile oil change for 9:30 am. I have a 3 year maintenance package. I had to tell them I had the maintenance package, as the gentleman taking care of me was telling me cost of tire rotations. I’m thinking they should know this via your vehicle and name? With that said, he then tells me it might be a while being they have a lot of cars ahead of me? Really? How many appointments do you have already it’s only 9:30? I only have an oil change? With that said a half hour later she comes out with my paper work and says it’s done. Surprised as he told me it would be a while. I walk out with the woman and she wants to put me in the wrong car. I can see my car, so I tell her, mine is that blue Rogue. She then sends me back in the waiting room for about another half hour until MY car gets in the line up. In my experience, if you have an appointment YOU are honored first. And, the lineup should be better planned.. overall it was a good experience. When I bought this car I worked with Nick Dufek and he was wonderful! He also sold me my last Nissan! I will go to him agai! I saw him Saturday and he was so personable and just a real nice guy! More

Slowest oil change ever I’ve never waited so long for a simple oil change and tire rotation before in my life. We had an appointment for 8am and ended up having to wait behin I’ve never waited so long for a simple oil change and tire rotation before in my life. We had an appointment for 8am and ended up having to wait behind people who didn’t have an appointment for intake, and then had to wait 2.5 hours for the service to be completed. If it wasn’t required of me to have my service performed at the Nissan dealership as part of my lease agreement, I would not come back here for service again. More

Help with car functions Johnathan was very helpful going over some features of my car that I had questions with. Nick listened to me regarding issues I had in the past with o Johnathan was very helpful going over some features of my car that I had questions with. Nick listened to me regarding issues I had in the past with other dealers/stores regarding NOT rotating my tires but saying they did. I do know your oil change prices are higher than other Nissan area dealers. More