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Wally's Nissan of Latham

Latham, NY

4.6
2,982 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,982 Reviews of Wally's Nissan of Latham

November 27, 2018

Excellent service They got my car in quick and overall a good experience. Pleases that they washed my car after serving and fixing the radio .My daughter very happy wit More

by HLANGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brown
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Justin! We look forward to seeing you at your next service visit!!

November 27, 2018

The dealership. The dealership has a very good stock of vehicles. The staff is well trained and attentive. However I spent over 2 hours waiting to complete paperwork. More

by JKAPP4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith, Najee Parks
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for your feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. We are glad to hear that you had a good experience overall with Bryan, and we will definitely work on the wait time for the paperwork!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

November 26, 2018

Very good experience I was there to purchased used vehicle but was not for me-Tyler O'Brien helped me find the vehicle that would fit my lifestyle -very good experience More

by casablancaapw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience with Tyler!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

November 25, 2018

Great experience, great people Usually when you enter car dealerships, you get a dull vibe but when you walk into fuccillo Nisan you are greeted with a fun atmosphere and great sal More

by Hannah02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful experience with Bryan!! Congratulations on your new vehicle, and welcome to our Fuccillo Family!!

Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We truly appreciate your feedback and business. Congratulations on the purchase of your new vehicle and welcome to the Fuccillo family!

November 25, 2018

I was promised a free full tank of gas. The salesman and used car sales manager shook my hand said they would do it. Got the vehicle (granted it was busy) tank was on E. Had to drive straigh More

by AMIR.WYNN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler O'Brien, Justin Laboy, Cynthia Toribio
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for your feedback, we apologize about any inconvenience this may have caused. Please contact me directly at (518) 250-4380 ext 518 so I can address your concern directly.

Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for your feedback, we greatly appreciate it as it helps us improve the customer experience here at the dealership. I would also like to take this opportunity to apologize for your experience, as that is definitely not the way that we do business here at Fuccillo Nissan. If you can please send me a message with your contact information, or call me (Sam) at (518) 250-4380 ext 526 so I can have the opportunity to rectify this, I would greatly appreciate it. Thank you so much, and I look forward to hearing from you!!

November 25, 2018

Great experience They always take good care of my needs and are always friendly and they always explain things to me and they do the work in a timely manner More

by RAMBO4658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Smith, Jonathan Rosado, Steve James, Justin Brown, Amanda Boyer, Philip Gagliardi, Nicholas Mucha
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience! We look forward to seeing you at your next service visit!!

November 25, 2018

Excellent I was there for a 1pm appointment for oil change, tire rotation & NYS inspection and didn’t leave until almost 3:30 but it was a Sat and they were bus More

by Jleonard731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brown
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Justin! We look forward to seeing you at your next service visit!!

November 24, 2018

Nice quick service He was informative, gave me advice of what should be completed. Did the work in a timely manner. Washed the car. Showed me what should be done at next More

by SWILLSONBFC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nicholas! We look forward to seeing you at your next service visit!!

Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We truly appreciate your business and look forward to serving you throughout your vehicle ownership!

November 24, 2018

Minor body work to remove rust on tailgate This job was handled by an outside contractor chosen by Fuccillo. While the vehicle was at the body repair shop, Fuccillo Nissan of Latham provided m More

by frankrisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosado, Ed Pizzigati
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Jon! We look forward to seeing you at your next service visit!!

Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating and feedback! We are pleased to hear that you had such a great experience here with our Service team here at Fuccillo Nissan of Latham! We truly appreciate your business, please don't hesitate to reach out for any of your future vehicle needs!

November 23, 2018

My vehicle has 24,000 miles and was embarassingly loud The repairs were made and so far I’m satisified with the service. Although, with a vehicle this new, it shouldn’t have been needed. More

by mannymaje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you so much for the wonderful feedback, and we are so glad that you had a wonderful service experience with Nicholas! We look forward to seeing you at your next service visit!!

Dec 28, 2018 -

Wally's Nissan of Latham responded

Thank you for the 5-Star rating! We are pleased to hear that you were satisfied with your most recent Service experience here at Fuccillo Nissan of Latham. We truly appreciate your business and look forward to serving you throughout your vehicle ownership!

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