Wally's Nissan of Latham
Latham, NY
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2,982 Reviews of Wally's Nissan of Latham
El Presidente to the rescue!!! We had an excellent salesperson in Bharrat. He was knowegeble, kind, funny and patient... genuinely interested to help us replace our family automobil We had an excellent salesperson in Bharrat. He was knowegeble, kind, funny and patient... genuinely interested to help us replace our family automobile. We give our highest recommendation to the friendly Fuccillo sales team and their top-notch facility. Nothing but the best! More
Had weird noise coming from front left tire The staff was always friendly like usual and pulled my vehicle right in. I talked with the supervisor Nick, and explained to him what was going on. He The staff was always friendly like usual and pulled my vehicle right in. I talked with the supervisor Nick, and explained to him what was going on. He assured they would get it looked at and figure out a solution. Within 3 hours (busy Friday) they had my car fixed and ready to give back to me. Always a great experience at Fucillo Nissan of Latham. More
I paid for service I didn't receive. I was excited to drop my car off to get it serviced. I had a good experience when I bought my 2017 Armada. So much that I went and bought the girls in I was excited to drop my car off to get it serviced. I had a good experience when I bought my 2017 Armada. So much that I went and bought the girls in the office $50.00 in chocolate. I decided to do the same thing this time but for the service department. I went to pick my car up, paid for my service and was told everything that was done to the vehicle. I signed some paperwork and gave the gentleman a large box of chocolates, again valueing $50.00. I understand the service industry and at times it is a very thankless job. I like to treat the guys who work for me well! I went out to my car and found that there was grease all over the steering wheel and the psi was not showing up on the screen. I went back in and asked about, they said you have to drive it a little bit before it shows up. I drove it home. The tire psi was off. Three were 37 and one was 35. I should not have to put air in my tires after leaving a dealership who just serviced them! Upon further inspection I found that the car wasn't even washed. That was unacceptable. I looked at the maintenance screen and nothing was reset. I specifically asked if they had done that and was told yes they did all of that. They did not. Strike four. I don't like being taken advantage like this. It's bad business. A lot of people warned me about this dealership and I didn't want to believe it. I always give businesses a benefit of the doubt. I give them a chance to prove the naysayers are wrong. Shame on me. Now, I'm wondering if they even changed my oil. Did my car even receive the service I paid for? How would I know? Trust is a very valuable to me. Unfortunately, I don't believe I can trust this dealership with my Armada in the future. More
Great service Allan was great and worked with Steve to get a great deal. They made the process easy as possible. I would recommend these guys if you need a good car Allan was great and worked with Steve to get a great deal. They made the process easy as possible. I would recommend these guys if you need a good car for a good price. More
2017 Nissan Rogue I had an excellent experience. Dashan Was very helpful throughout the entire process. He worked with me to get the vehicle that I wanted. I will recom I had an excellent experience. Dashan Was very helpful throughout the entire process. He worked with me to get the vehicle that I wanted. I will recommend him and Fuccillo Nissan to others in the market for a new vehicle. More
Employee was helpful Nicolas was very helpful and kind towards us and helped get our rouge fixed fast. He did an excellent job in helping achieve this for us Nicolas was very helpful and kind towards us and helped get our rouge fixed fast. He did an excellent job in helping achieve this for us More
Friendly and extremely customer focused Steve spent much time seeking the best finance rate for me as I purchased a vehicle from this dealer. He was through in regard to description of ext Steve spent much time seeking the best finance rate for me as I purchased a vehicle from this dealer. He was through in regard to description of extended warranty offered and I did not feel rushed despite the very busy atmosphere of the dealership. Highly recommmend this dealer!! Justin, sales, literally spent Saturday afternoon with me answering questions, putting up with my need to test drive several times, explaining the car details and ensuring I drove off the lot with a full tank of gas and detailed car! More
Super Sales The sales person, Raven, was extremely knowledgeable and helpful. I would definitely recommend the dealership. The service department was also very The sales person, Raven, was extremely knowledgeable and helpful. I would definitely recommend the dealership. The service department was also very helpful. It took time to make the sale, and everyone was very friendly. More
Great experience! Bryan was extremely patient and helpful with the purchase of my used Nissan. It was a great and seamless experience. Everyone was so accommodating an Bryan was extremely patient and helpful with the purchase of my used Nissan. It was a great and seamless experience. Everyone was so accommodating and pleasant to work with. More
Stress Free Car Buying I already knew which cars that I wanted to test drive before I even walked through the door thanks to Capital One's Auto Navigator. A product speciali I already knew which cars that I wanted to test drive before I even walked through the door thanks to Capital One's Auto Navigator. A product specialist met me at the door and from that moment on, he went above and beyond to help me. He worked diligently and kindly to facilitate the deal that I was looking for which included a great price, a decent trade-in value, and a maintenance package. Above all of these important issues, the product specialist, Tyler O'Brien, was amazing when it came to his interactions with my disabled son who accompanied me on my car buying mission. Tyler was kind and respectful to my son which meant the world to me! If you"re looking for a dealer that's welcoming, has a great selection of vehicles, has amazing staff, plays great tunes, and has delicious coffee, then check out Fuccillo Nissan of Latham! You won't be disappointed! More